Operations Manager

Emerald Blue • Albuquerque, NM

just now • $75,000 - $85,000

About The Position

The Operations Manager is responsible for managing day-to-day field execution and workforce operations for Emerald Blue New Mexico. This includes labor deployment, fleet oversight, warehouse coordination, and job-site execution. The Operations Manager works closely with the Regional Operations Manager and project teams to ensure high-quality service delivery, cost control, and team performance.

Requirements

• Associate or bachelor’s degree preferred; equivalent experience accepted
• 5+ years of experience in operations, field services, or logistics, with at least 2 years in a leadership role
• Background in commercial furniture installation, warehousing, or relocation services preferred
• Proficiency in Microsoft Office and workforce/job tracking platforms
• Ability to manage multiple priorities under pressure
• Strong communication and decision-making skills
• Familiarity with job-site protocols, installation practices, and warehouse workflows
• Hands-on leadership style with ability to motivate and direct field teams

Nice To Haves

• Background in commercial furniture installation, warehousing, or relocation services preferred

Responsibilities

• Oversee regional labor deployment, warehouse operations, and fleet management across for our Albuquerque location.
• Ensure daily execution meets company standards for quality, safety, efficiency, and on-time performance
• Monitor resource needs and adjust staffing and schedules as needed
• Coordinate with project managers, coordinators, and installers to support accurate job execution
• Supervise field and warehouse crew, coordinators, drivers, and scheduler
• Drive productivity through coaching, job planning, and process adherence
• Support field leadership development through training and accountability
• Maintain labor and warehouse staffing and operational alignment across locations
• Ensure ServiceTRAX and other systems are used for tracking labor, delivery, and job status
• Monitor operational KPIs and develop plans for improvement when targets are not met
• Ensure compliance with the company safety protocols, facility requirements, and vehicle usage policies
• Support sales and project teams in meeting client expectations
• Respond to on-site issues and client concerns during project execution
• Lead root cause analysis and implement solutions to prevent recurring problems

Benefits

• Medical, Dental, Vision, Supplemental Insurance.
• PTO, Paid Holidays, and Sick Time.
• 401(k) plan with company match.
• Growth opportunities within a rapidly scaling organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree