Operations Manager - VPSI

VETERINARY SERVICE INC•Goshen, IN

11h•$70,000 - $90,000•Onsite

About The Position

The Operations Manager for VPSI (Veterinary & Poultry Supply, Inc.) in Goshen, IN is responsible for overseeing shipping, receiving, inventory, fleet, and distribution operations for the primary warehouse while supporting seven satellite locations. The role partners closely with Purchasing and Sales to ensure efficient, accurate, safe, and compliant operations across the network. This position requires approximately 25% travel to satellite locations to support operations, drive standardization, and lead process improvements.

Requirements

2–4 years of distribution warehouse or operations management experience required
Excellent written and verbal communication skills
Ability to effectively present information and respond to questions from vendors, customers, managers, and team members
Ability to read, analyze, and interpret business reports, data, and correspondence
Strong working knowledge of basic and intermediate math, including whole numbers, fractions, decimals, percentages, and volume calculations
Ability to analyze figures related to inventory, freight, routing, and costs with a high level of accuracy
Proficiency in Microsoft Office (Excel, Word, Outlook)
Ability to prioritize, organize, and manage multiple projects simultaneously
Strong problem-solving skills with a continuous improvement mindset
Regularly required to sit, stand, walk, bend, and use hands for handling objects and data entry
Required to talk and hear clearly
Vision requirements include close and distance vision
Closed-toe shoes or boots
Gloves when handling sharp or abrasive materials

Nice To Haves

Bachelor’s degree in a related field preferred
Experience with Netsuite ERP preferred
US DOT Hazardous Materials Regulations (49 CFR) certification preferred
Working knowledge of, or interest in, livestock or production-based agriculture is a plus

Responsibilities

Lead, develop, and support shipping, receiving, and delivery fleet personnel
Coaching, training, performance management, and discipline
Maintain an active leadership role on the company management team
Establish and enforce standardized operating procedures across all locations
Lead continuous improvement initiatives focused on efficiency, service levels, scalability, and cost control
Design, monitor, and report on key operational metrics including shipping performance, fleet utilization, inventory accuracy, and route efficiency
Analyze data to identify trends, risks, and cost-reduction opportunities
Oversee inventory control practices to maintain high inventory accuracy
Monitor inventory levels as supply and demand change
Partner with Purchasing and Sales to proactively address in-stock, low-stock, and over-stock risks
Support cycle counts, root-cause analysis, and corrective actions
Recommend improvements to warehouse layout, slotting, and organization
Manage incoming freight, outbound shipping, and company-owned delivery fleet operations
Lead route planning and scheduling to balance efficiency, cost, compliance, and customer service
Create load sheets and ensure proper delivery documentation
Ensure compliance with truck weight limits, skid counts, and delivery requirements
Ensure compliance with all applicable transportation and hazardous materials regulations
Obtain and maintain 49 CFR Hazardous Materials certification (if not already certified)
Ensure proper hazmat training, documentation, and procedures across all locations
Oversee fleet maintenance, inspections, and repairs
Arrange maintenance for forklifts and warehouse equipment
Promote safe work practices and regulatory compliance
Foster a positive, accountable, and professional work environment
Communicate effectively and model strong leadership behaviors
Follow company policies and procedures and consistently strive to exceed expectations