Operations Manager (56861)

The Hiller Companies • Chesapeake, VA

28d • Onsite

About The Position

The Hiller Companies, LLC has an immediate opening for Operations Manager. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Operations Manager will oversee and manage all aspects of Fire Sprinkler, Suppression, and Alarm Systems installation and field construction departments. This position will be responsible for directing, overseeing and managing all construction activity in various commercial projects, while leading a team of Designers, Project Managers and Field Superintendents, ensuring all projects are executed efficiently, on time, and within budget.

Requirements

• Bachelor's degree Construction Management, Project Management, or a related field is preferred. Relevant certifications and extensive hands-on experience will also be considered in lieu of degree.
• Proven experience (5+ years) in managing fire & life safety construction projects, preferably in a supervisory or managerial role. A Minimum of 3+ years of management of a sprinkler installation division.
• Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
• Demonstrated leadership skills with the ability to manage and motivate a diverse team of technicians and subcontractors.
• Excellent project management abilities, including the ability to plan, organize, and prioritize tasks effectively.
• Proficient in reading and interpreting construction plans, blueprints, and technical specifications.
• Solid understanding of occupational health and safety standards and the ability to ensure compliance throughout the construction process.
• Detail-oriented with strong problem-solving skills and the ability to make sound decisions under pressure.
• Proficiency in relevant computer software and tools used in project management and fire alarm system design.
• Knowledge of NFPA code requirements
• Ability to work under pressure, meet deadlines, and adapt to changing priorities

Responsibilities

• Lead and manage the operations team by setting operational performance objectives and expectations, while continuously providing guidance, support and leadership.
• Create and foster an environment of high performance and accountability, by conducting routine evaluations of both operational processes and people.
• Responsible for allocation and proper utilization of resources such as manpower, equipment, and materials for all projects. Partner with other Hiller support teams to drive optimal operations for the commercial division.
• Develop and implement operational plans and best practices, specific to the division, considering revenue and profitability targets by establishing procedures, workflows, and schedules to optimize delivery and project execution while ensuring financial objectives are met.
• Partner closely with General Manager to monitor costs and expenses within your division to ensure they are within budget and align with revenue targets focusing on optimizing operational efficiencies to drive positive impact on division profitability
• Responsible for holding weekly production meetings, monitoring project status, monitoring financials, insuring change order opportunities are addressed in a timely fashion and project execution and billing status are communicated effectively
• Assist in sales and pricing with clients & General Contractors. Maintaining routine communication with clients and GCs to ensure customer satisfaction remains a top priority.
• Conduct regular site visits to monitor progress and schedule. Resolve any issues or challenges that arise during construction that could jeopardize scheduled completion.
• Develop and implement project schedules, allocate manpower resources effectively, and ensure timely completion of projects within budgetary constraints.
• Collaborate with clients, contractors, and divisional leadership to understand project requirements, address concerns, and maintain a high level of customer satisfaction
• Conduct routine safety inspections to ensure compliance with occupational health and safety standards and take necessary corrective actions to mitigate risks.
• Review contracts for interpretation of inclusions/exclusions for construction installation activities
• Keep abreast of industry trends, technological advancements, and regulatory changes related to Fire and Life Safety systems and incorporate them into project management practices.
• Support Pre-Construction activities as needed, including specification review, submittals, site surveys, project walk throughs, etc.
• Other duties as required

Benefits

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees