Operations Manager, Families and Workers Fund

Assets Under Movement

4d•Remote

About The Position

Since our founding in 2020, FWF has grown as an organization while maintaining a start-up mentality in our operations. As such, FWF seeks to staff the team quickly and thoughtfully. The Families and Workers Fund (FWF) is a platform for collaborative action and a pooled $135 million fund supported by 20 diverse funders working together to end poverty in the U.S. FWF deploys strategic grants, targeted programs, community engagement, and partnerships toward three longer-term impact goals: 21st Century Benefits, Recover Up, and Activate Philanthropy. The Families and Workers Fund (FWF) seeks an Operations Manager to join our team. This role is part of our Operations/Program Team and reports to the Managing Director of Operations. Key responsibilities include strategic ownership of operating procedures and grant lifecycles, implementing and maintaining up-to-date accounting and financial software, management of contracts and honoraria, and coordination of internal and external events. This individual will be collaborative and proactive, with a desire to design and implement processes in support of FWF’s strategic priorities and fundraising goals. The Operations Manager will oversee core systems for our overall organizational operations with a focus on grantee relationships and coordination; budgets, contracts and payment administration; and project and event management. The ideal candidate will be expected to balance execution with strategic ownership and demonstrate both a deep commitment to equity and the desire to proactively contribute to updating our systems and processes.

Requirements

At least 5 to 7 years of experience in operations, nonprofit management, grant administration, finance, or a related field, with increasing levels of responsibility.
Experience with data management, budgets, financial processes, and/or forecasting, with a demonstrated ability to design and improve systems.
Excellent organizational skills. Flexible and able to multitask, with demonstrated resourcefulness in setting priorities across competing demands.
Strong communication (listening, verbal, and written) and relationship-building skills.
Ability to take initiative, think strategically, and work collaboratively with grantees, FWF staff, and external partners.
Dedication to collaborative ways of working in alignment with FWF culture and norms.
Comfort working in a startup environment with many competing priorities and deadlines.
Brings an intellectual curiosity to work, enjoying learning new things and engaging as a thought partner when needed.
Values and seeks to advance diversity, equity, and inclusion in the workplace.
Proficiency in Excel and Word and/or Google Workspace. Comfort learning and utilizing new technology that may help the team better administer or streamline our work. Knowledge of Google Apps, SurveyMonkey, and virtual meeting tools.
Must be available to work U.S. Eastern Time Zone 9 am ET to 5 pm ET.
Must have regular and dependable internet access.

Nice To Haves

Understands the issues the Families and Workers Fund impacts—including economic opportunity, economic justice, job quality, and/or public benefits delivery—gained through education and training, professional experience, and/or lived experience.
Experience with the economic opportunity field, philanthropy, and/or the nonprofit sector.
Familiarity with grantmaking processes and fiscal sponsorship models.

Responsibilities

Lead implementation and ongoing management of financial, operational, and project management systems.
Manage contracts and honoraria administration end-to-end, including advising on contract terms, maintaining budgets, and coordinating submission of documentation.
Manage and optimize core technology platforms (e.g., Google Workspace, Zoom, Airtable, survey and form tools).
Develop, implement, and maintain standard operating procedures and workflows across operations, identifying inefficiencies and proactively recommending improvements.
Contribute to operational strategy through data analysis, process evaluation, and recommendations to leadership.
Lead planning and execution of internal and external events (e.g., Board meetings, retreats), including setting objectives, developing agendas, managing logistics, and ensuring follow-through on action items, in close collaboration with the Managing Director of Operations.
Oversee donor reporting operations, including tracking key deadlines and proactively identifying risks and solutions to improve systems for tracking and compliance.
Lead key functions of the finance workstream, including budget tracking, payment processing, financial reporting, and accounting software management.
Develop quarterly forecasts and budget planning in close partnership with the Managing Director of Operations.
Own and manage the full grant lifecycle in close collaboration and communication with Program and Operations Teams.
Ensure smooth grant processing, including overseeing grantee communications, intake, submission to fiscal sponsor, payment processing and reconciliation.
Manage relationships and coordination with fiscal sponsor, grantees, and other external partners.
Analyze grantmaking data and draft deliverables to identify trends, inform reporting, and support strategic decision-making.