Operations Manager (OPERATIONS)

Gateway Group One • Newark, NJ

7d

About The Position

Gateway Security, Inc. is a premier, privately held, minority-certified security services provider deeply rooted in New Jersey since 1979. For over four decades, we have delivered exceptional security solutions across diverse industries and communities, establishing ourselves as a trusted partner committed to the highest standards of professionalism, integrity, and client satisfaction. Our longevity in the industry is a testament to our unwavering dedication to excellence and our ability to adapt to the evolving security landscape. As pioneers who helped elevate industry standards through our advocacy for the Security Officer Registration Act (SORA) in New Jersey—now a national benchmark—we continue to lead through innovation, comprehensive training, and personalized service delivery.

Requirements

• College Degree or 20 yrs in Law Enforcement

Responsibilities

• Supervise the day to day security operations of an assigned Client Sites.
• Manage a team of Security Officers, Site and/or Shift Supervisors including hiring/selection, scheduling, payroll, training, coaching, mentor, development and support.
• Ensure the Client Site is provided with high quality security services to protect people and property.
• Build, improve and maintain effective relationships with both client and employees.
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service.
• Ensure all required reporting and contract compliance requirements are met.
• Handle any escalated security issues or emergency situations appropriately.
• Other management responsibilities as determined by Client or Executive Management.

Benefits

• Medical Insurance
• Dental Insurance
• Paid Vacation
• Paid Sick Days
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager