Operations Manager - GSO
About The Position
As an Operations Manager, you are a critical part of the base leadership team, overseeing day-to-day operations that ensure the safe, efficient, and high-touch delivery of services for private aviation guests, crews, and residents. You lead by example, coordinating and directing team activities while upholding Signature Aviation’s gold standard of hospitality. In addition to your leadership responsibilities, you’ll occasionally step into frontline duties alongside your team, using your deep understanding of company policies and operational procedures to ensure a seamless guest experience throughout the terminal. This is a dynamic role requiring flexibility in scheduling (including nights, weekends, and holidays) and the ability to work in both indoor and outdoor environments near active aircraft and ground service equipment. From unpredictable weather to high-paced situations, your calm, capable leadership keeps everything running smoothly and guests feeling valued. If you're passionate about leading teams, elevating guest experiences, and thriving in a hands-on, fast-moving aviation setting, this role is built for you. Signature Aviation is the largest global network of private aviation terminals with more than 225 locations worldwide, delivering safe, convenient, and elevated experiences. As a premier hospitality organization and a certified Great Place to Work™, the company is committed to redefining private air travel. Its nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to guests and communities, and it starts with taking care of its team. Signature provides a variety of benefits, programs, and resources to support team members’ overall well-being and professional development. The company proudly volunteers and gives back, focusing on elevating the neighborhoods where it operates, empowering the next generation of aviation professionals, and supporting veterans.
Requirements
- Flexibility in scheduling (including nights, weekends, and holidays)
- Ability to work in both indoor and outdoor environments near active aircraft and ground service equipment
- Deep understanding of company policies and operational procedures
- Passion about leading teams, elevating guest experiences, and thriving in a hands-on, fast-moving aviation setting
Responsibilities
- Overseeing day-to-day operations that ensure the safe, efficient, and high-touch delivery of services for private aviation guests, crews, and residents
- Leading by example, coordinating and directing team activities while upholding Signature Aviation’s gold standard of hospitality
- Occasionally stepping into frontline duties alongside your team, using your deep understanding of company policies and operational procedures to ensure a seamless guest experience throughout the terminal
- Keeping everything running smoothly and guests feeling valued in dynamic situations, including unpredictable weather and high-paced environments
Benefits
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
