Operations Manager – Accelerated Leadership Development Program

WM•Batavia, IL

9h•$74,000 - $74,000•Onsite

About The Position

The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program designed to prepare you for a front-line Operations Manager (OM) role. During training, you will gain hands-on field experience leading employees, improving operational efficiency, supporting safety programs, and driving customer satisfaction. Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, and managing frontline employees, overseeing daily route operations, and ensuring safety, performance, and service excellence. If you’re looking for a clear path into leadership, not just a job, this program is designed for you! What is the value of a WM job? The value of a WM job is more than a paycheck . It’s a way to create opportunities for you and your family. We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work. We Are Committed to Growth: Annual Education Assistance Benefit available for team members. We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more! Who are we? #WeAreWM Ready to roll with us? Click Apply to join the WM (formerly Waste Management) team today. This position does NOT require relocation. I. Job Summary The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become front-line Operations Managers. The majority of the day is spent in the field, interacting with front-line employees. Through our hands-on training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people. Candidates must be willing to relocate within a certain geographic area at the end of the training program.

Requirements

Bachelor's Degree (accredited) or in lieu of a degree, High School Diploma or GED (accredited) and two (2) years of relevant work experience.
2 years of relevant work experience (in addition to education requirements)
Must be at least 18 years of age
Legally eligible to work in the country where the position is located
Valid Driver's License
Must maintain a valid driver’s license and clean driving record throughout the duration of employment in this position

Responsibilities

Provide timely and consistent touchpoints with frontline employees
Regular review of best practices to enhance daily performance
Partners with Drivers and Technicians to develop job-related skills
Completes the assigned OMT training curriculum and all other assigned training
Actively practice and seek feedback on coaching conversations
Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)
Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes