Operations Manager

Bunzl Distribution NA•Dallas, TX

12d

About The Position

The Operations Manager will ensure execution of our customers’ fulfillment and distribution requirements, monitor, and maintain proper safety and security controls, and support appropriate inventory integrity controls within budget requirements, be responsible to provide direction to front line supervisors and hourly associates within the Retail Services newest location building in Dallas, Texas. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee supervisors and associates to ensure orders are properly processed and shipped out to customers for timely delivery. Assist in development of productivity & accuracy standards. Ensure acceptable quality control standards are met. Work to improve accuracy, customer service and quality levels. Analyze and improve departmental processes and procedures. Ensure department associates are properly trained on safe work practices. Support and champion an overall safe work environment. Development of supervisors to be able to effectively coach, counsel and motive staff for attainment of optimum performance, productivity and morale. Ensure communication and teamwork among staff to aid in the accomplishment of the department objectives. Provide continued on-the-job training for all associates. Ensure all company and HR policies and practices are communicated to associates and practiced consistently and fairly (i.e. Attendance policy, Workers Comp programs, etc.). Monitor operational policies and procedures to ensure efficient and effective processing and delivery of orders, as well as excellence in customer service levels. This is not an all-inclusive list; other duties may be assigned.

Requirements

Bachelor’s degree or combination of education/ relevant work experience.
Minimum of 5 years of management experience in complex, high SKU warehouse distribution environments is required.
Technical knowledge of distribution/operations systems including WMS & RF Scanning, automated packaging, experience with powered industrial vehicles and conveyors is required.
Proficient in Outlook and MS Office Suite, specifically Excel.
Demonstrated success in staff development, and project management.
Demonstrated leadership, initiative, and decision-making skills.
Must be familiar with OSHA regulations, compliance, and incident investigation procedures.

Nice To Haves

Bilingual English/Spanish fluency is a plus.
Experience with Koerber 1 / High Jump WMS is a plus.
This position may require occasional travel.

Responsibilities

Oversee supervisors and associates to ensure orders are properly processed and shipped out to customers for timely delivery.
Assist in development of productivity & accuracy standards.
Ensure acceptable quality control standards are met.
Work to improve accuracy, customer service and quality levels.
Analyze and improve departmental processes and procedures.
Ensure department associates are properly trained on safe work practices.
Support and champion an overall safe work environment.
Development of supervisors to be able to effectively coach, counsel and motive staff for attainment of optimum performance, productivity and morale.
Ensure communication and teamwork among staff to aid in the accomplishment of the department objectives.
Provide continued on-the-job training for all associates.
Ensure all company and HR policies and practices are communicated to associates and practiced consistently and fairly (i.e. Attendance policy, Workers Comp programs, etc.).
Monitor operational policies and procedures to ensure efficient and effective processing and delivery of orders, as well as excellence in customer service levels.

Benefits

Bunzl was recognized as one of Forbes 2021 America's Best Mid-Sized Employers.
Bunzl is a global company that offers job stability and career growth.
A full range of great benefits including paid time off, medical, dental, vision, 401(k), educational assistance and much more to help employees take care of themselves and their family.
A proud commitment to Diversity, Equity, and Inclusion (DEI) initiatives driving awareness and creating a diverse, equitable, and inclusive culture.
A green company with specific programs to enhance and upgrade our business practices and procedures to reduce any harmful effects our activities have on our planet.
Medical, Dental & Vision Benefits effective the 1st day of the month after 30 days
Paid Time Off - Vacation, Sick, Holidays and Personal Time
401K with generous company match
Additional benefit information can be found on the Bunzl Careers home page under Benefits and Perks.
Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.