Operations Manager

Tuff Shed • Mobile, AL

14d

About The Position

Tuff Shed is recruiting for an experienced and highly motivated Operations Manager to contribute to the success of our Mobile Factory Store. This position offers the opportunity to make a real impact to the Store and the Company. ABOUT TUFF SHED Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, and hold multiple U.S. Patents. DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL TUFF SHED OPERATIONS MANAGER?Production & Installation Management Working directly with the Operations employees, building customer-focused teams that satisfy Tuff Shed’s customers’ needs Manages the logistics including shipping, receiving, PACK, and communication to the cross docks In partnership with the DM, responsible for recruitment of Production Manager, Cross Dock Personnel and Delivery/Warranty and prefabricator vacancies Following the direction of the DM, supervise Installation function, reviewing sales orders to ensure financial and logistical criteria have been satisfactorily met Oversee daily planning/scheduling of the Operations team’s manpower and materials Perform customer service duties, such as resolving warranty issues by reviewing and scheduling work to be performed as required to satisfy the customer and fix the Tuff Shed product(s) Implements and carries out the Company’s Safety Programs and ensures compliance to DOT regulations, including the management of all associated records Preparing, scheduling, and leading store safety meetings, trainings and work-related injury investigations as required by OSHA guidelines and Tuff Shed Safety Department Assisting the DM with daily, weekly, and monthly corporate document submittals Performing monthly cycle counts and ongoing inventory management Proposing new and/or alternative methods of operating to ensure that the Store remains fluid and can adapt to ever changing challenges, as identified Under the direction of the DM, recruiting, hiring, training, and supervising the performance of the operations teams In conjunction with the Sales Manager, resolving work problems among store Operations and Sales teams and informing the DM of final outcomes Operates the Factory efficiently and effectively in order to produce the assigned and expected profitably Recruits, hires, trains, and manages production team members including but not limited to Production Manager and Production Foreman to ensure the optimal use of materials and minimal use of labor Maintain appropriate staffing levels to maximize production and maintain labor costs as budgeted Performing daily safety walk-through inspections of the Shop area and the Yard Ensure tools and equipment are secured, inventoried and maintained, and meet safety requirements Organizes, directs, and leads the production employees effectively and efficiently using management best practices Under the direction of the DM and in conjunction with the Production Manager and/or the Production Foreman, performing fabricator employees’ performance evaluations, as required; also, preparing and conducting fabricator employees’ disciplinary actions and making recommendations to the DM regarding counseling, warnings and/or terminations Certifies the Store’s inventory is accurate by conducting monthly physical inventory counts Makes sure that all material is ordered in a timely manner, meeting production schedules while minimizing inventory costs Effectively negotiate and develop relationships with local suppliers to ensure that materials are purchased at or below standard cost Ensures that building quality, communication, and customer experience are in alignment with the Company expectations and its impact on the Tuff Shed brand Manages the Company’s Warranty Program and ensures that it is followed, and any required repairs are conducted in a timely manner Recruits and onboards subcontractors to surpass 35% of the store’s revenue budget Inspects the quality of work being performed by subcontractors to ensure Tuff Shed finished product quality expectations are met or surpassed

Requirements

• Experience working in a fast-paced, high volume production environment, preferred
• Proven experience in successful business-to-consumer sales in large ticket products
• Proven leadership and relationship building skills, including experience managing employees and resolving employee relations issues
• DOT, OSHA, and employment law knowledge highly preferred
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
• Ability to solve complex business problems using sound logic and good judgment
• Ability to read, write and understand instructions given orally, in writing and in diagram form.
• Ability to prepare written correspondence and reports which create a professional image for Tuff Shed
• Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers and the general public
• Ability to use mathematical, accounting and financial tools as they apply to Tuff Shed business

Responsibilities

• Working directly with the Operations employees, building customer-focused teams that satisfy Tuff Shed’s customers’ needs
• Manages the logistics including shipping, receiving, PACK, and communication to the cross docks
• In partnership with the DM, responsible for recruitment of Production Manager, Cross Dock Personnel and Delivery/Warranty and prefabricator vacancies
• Following the direction of the DM, supervise Installation function, reviewing sales orders to ensure financial and logistical criteria have been satisfactorily met
• Oversee daily planning/scheduling of the Operations team’s manpower and materials
• Perform customer service duties, such as resolving warranty issues by reviewing and scheduling work to be performed as required to satisfy the customer and fix the Tuff Shed product(s)
• Implements and carries out the Company’s Safety Programs and ensures compliance to DOT regulations, including the management of all associated records
• Preparing, scheduling, and leading store safety meetings, trainings and work-related injury investigations as required by OSHA guidelines and Tuff Shed Safety Department
• Assisting the DM with daily, weekly, and monthly corporate document submittals
• Performing monthly cycle counts and ongoing inventory management
• Proposing new and/or alternative methods of operating to ensure that the Store remains fluid and can adapt to ever changing challenges, as identified
• Under the direction of the DM, recruiting, hiring, training, and supervising the performance of the operations teams
• In conjunction with the Sales Manager, resolving work problems among store Operations and Sales teams and informing the DM of final outcomes
• Operates the Factory efficiently and effectively in order to produce the assigned and expected profitably
• Recruits, hires, trains, and manages production team members including but not limited to Production Manager and Production Foreman to ensure the optimal use of materials and minimal use of labor
• Maintain appropriate staffing levels to maximize production and maintain labor costs as budgeted
• Performing daily safety walk-through inspections of the Shop area and the Yard
• Ensure tools and equipment are secured, inventoried and maintained, and meet safety requirements
• Organizes, directs, and leads the production employees effectively and efficiently using management best practices
• Under the direction of the DM and in conjunction with the Production Manager and/or the Production Foreman, performing fabricator employees’ performance evaluations, as required; also, preparing and conducting fabricator employees’ disciplinary actions and making recommendations to the DM regarding counseling, warnings and/or terminations
• Certifies the Store’s inventory is accurate by conducting monthly physical inventory counts
• Makes sure that all material is ordered in a timely manner, meeting production schedules while minimizing inventory costs
• Effectively negotiate and develop relationships with local suppliers to ensure that materials are purchased at or below standard cost
• Ensures that building quality, communication, and customer experience are in alignment with the Company expectations and its impact on the Tuff Shed brand
• Manages the Company’s Warranty Program and ensures that it is followed, and any required repairs are conducted in a timely manner
• Recruits and onboards subcontractors to surpass 35% of the store’s revenue budget
• Inspects the quality of work being performed by subcontractors to ensure Tuff Shed finished product quality expectations are met or surpassed

Benefits

• PTO
• paid holidays
• medical/dental/vision and life insurance
• Employee Stock Ownership Plan (ESOP)
• a 'Safe Harbor' 401(k) plan
• Participation in Store Bonus Program
• Comprehensive training and mentorship to grow your skills and ensure your success
• On Demand access to your pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees