Operations Manager

Desert of Maine • Freeport, ME

4d

About The Position

Celebrating 100 years in 2026, The Desert of Maine is an iconic natural wonder featuring unique glacial sand dunes surrounded by forest—a geological marvel brought to life through engaging history and science exhibits for visitors of all ages. As a mission-driven organization, we're committed to educating, entertaining, and creating memorable immersive outdoor experiences.
The Operations Manager serves as the operational heartbeat of our attraction, ensuring smooth processes that elevate the visitor experience across all touchpoints while building a team culture rooted in excellence, fun, and camaraderie. This position offers an exceptional work-life balance: fast-paced energy during our summer season paired with three full months of vacation during the off-season (January–March).

Requirements

• 5+ years of professional experience in complex retail, hospitality, tourism, food service, or cultural institutions
• Demonstrated success leading and motivating teams
• Self-directed approach with the ability to independently own projects from concept through completion
• Digital fluency in QuickBooks and Square software for managing staff, inventory, and point of sales

Responsibilities

• Staff hiring, training, scheduling, and team development
• Manage seasonal opening procedures throughout April to launch in May
• Oversee all visitor-facing operations from May through October:
• Admissions and guest services
• Snack Bar operations
• Mini Golf
• Partner with the owner on our two seasonal events: Halloween and Winter Holiday Lights Event

Benefits

• True Work-Life Balance: Three months of paid off-season vacation, plus intentional breaks during summer months to prevent burnout
• Investment in Your Growth: Funded educational programs and professional development opportunities directly related to your role
• Mission-Driven Work: Be part of a century-old attraction that enriches the lives of thousands of visitors each year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed