Operations Manager

Owens Corning•Exeter, NH

About The Position

The Operations Leader is expected to lead from an outside in perspective providing vision, strategy and leadership to achieve and maintain the highest standards of safety, environmental stewardship, quality, customer satisfaction, cost and creating an inclusive environment for talent to grow and develop.

Requirements

Bachelor’s degree in business or a related field is preferred.
Minimum 7 years of related plant management or distribution management experience in a manufacturing business.
Demonstrated experience managing a group of over 125 employees, in a 24-hour operation in a manufacturing environment.
Strong leadership, communication and conflict resolution skills.
Demonstrated results in managing culture change and driving a culture of customer focus.
Demonstrated continuous improvement implementation and leadership skills.
Ability to train and coach others
Must have strong process acumen
Proficient with MS Office Suite; Word, Excel and PowerPoint.
Experience working with an ERP system, SAP experience is an asset.
Be exposed to temperature extremes
Be exposed to sounds or noise levels that maybe uncomfortable
Be exposed to asphalt smells
Able to wear applicable PPE for 12 hours
It is a requirement to be a U.S. citizen OR have valid proof of authorization to work in the United States.

Responsibilities

Cultivates a customer-focused culture.
Sets strategic direction to ensure exceptional operational performance within the Operations Department.
Sets clear and measurable performance expectations, in line with division and corporate goals and is able to effectively communicate and drive these expectations to their team.
Increases the value of the enterprise by identifying and eliminating waste to improve productivity.
Demonstrates commitment for building a work environment that nurtures and facilitates open communication, employee engagement and diversity.
Attracts, develops and retains top talent.
Leads with a clear view of where the organization needs to be in 1-3 years and consistently delivers day-to-day results to achieve that view.
Adapts to a changing business climate and business/cultural differences ensuring positive results are delivered.
Responsibility for the development and execution of the Plant’s Business Strategy including the determination of the Key Performance Indicators for all individuals in the Operations Department. Driving initiatives of Safety, Quality, Talent Development, Productivity and Waste Elimination, TPM and Customer Service.
Leads and appropriately resources safety, quality, autonomous maintenance, TPM and housekeeping programs as established within the plant; including but not limited to Focused Improvement Events, Safety Committee, etc.
Creates a culture of safety and health.
Lives the Owens Corning Safety Stand and meets all safety requirements.
Takes personal ownership to work safely each and every day and hold other team members to the same high standards of safety.
Effectively communicates Owens Corning’s stand on safety throughout the Operations Department to ensure front line leaders and employees believe in and behave in a manner that supports our stand that all accidents are preventable, safety is everyone’s responsibility, and that working safely is a condition of employment at Owens Corning.
Assists the EHS Leader in reporting and investigation of any accident, near miss, or on the job injury when it occurs no matter how insignificant it may seem.
Reduces the environmental impact and adheres to 100% compliance on environmental regulations.
Supports the Wellness Team to drive the Owens Corning Wellness Initiatives through actions and business accommodations.
Leads by example and enforces all plant rules and safety regulations.
Working safely is a condition of employment.
Assists in developing the Plant’s TPM Mission and Vision.
Leads the Autonomous Maintenance Pillar for plant TPM initiatives.
Continues to use TPM methodology to gain a better understanding of the equipment/process.
Identifies and participates proactively in learning opportunities and develops expertise in those areas.
Utilizes Focus Improvement tools to problem solve.
Works to achieve zero injuries, zero defects and zero losses.
Works as an effective member of the leadership team to drive the vision and direction to the plant.
Engages employees. Creating a work environment in which employees become compelled to commit to their organization and its bottom line and feel pride and job ownership.
Ensures effective deployment of employee relations practices.
Cultivates a customer-focused culture. Creates an environment in which products and processes are designed to ensure customer satisfaction; effectively incorporates customer perspectives in all business activities.
Controls/Reduces Operating Cost. Identifies and seizes opportunities to create efficiencies, streamline processes, and leverage resources in order to reduce cost.
Increases Revenue Production. Builds and drives sustained revenue growth.
Drives the business toward product and service quality.
Understands and communicates customer expectations throughout the Operations Department, and ensures that all products meet customer specifications, standards and requirement.
Ensures timely and accurate production to schedules in order to meet or exceed delivery to promise.
Ensures operational procedures exist and are followed to product specifications and quality metrics are met to meet customers’ needs.
Prepares budgets relative to capital expenditures, manpower, production, and space forecasting.
Creates and sustains a culture where talent is developed through effective performance management and talent evaluation.
Effectively staffs the Operations Department with competent people using the appropriate mix of internal and external talent to satisfy both near-term and long-term succession needs.
Invests in the growth and development of talent. Creates and fosters a pipeline of talent.
Effective at giving actionable feedback.
Identifies and addresses opportunities in skills development of direct reports.
Leads through integrity, humility with fun and candor. A strong mindset of organizational stewardship with a curiosity mindset.
Strong intellect with ability to combine analytical reasoning, creativity and judgment. Quick study, able to create change and handle complex matters with multiple initiatives going on simultaneously. Able to deal effectively with strategic issues as well as tactical operational details.
Customer orientation. Has an external perspective and understanding that all business opportunities start with knowledge of how to create value for the customer.
Establishes courses of action. Accomplishes the goals of the business; translates strategies into actionable operating plans; sets goals for personal and team accomplishment; uses measurement methods to monitor progress; quickly overcomes barriers and adapts plans to ensure goal attainment.
Attracts the best talent. Knows and grows others. Able to build a robust, flexible pipeline of extraordinary talent to drive current and future demands of the business. Generates actions and leverages resources that result in retention of talented employees.
Creates a vivid picture that connects to employees, customers and partners about winning and doing what it takes to win. Exudes energy that is contagious and instills in others a passion to excel and the confidence to achieve more than is believed possible. Has the ability to adapt to different personalities and can effectively lead for the best outcomes.
Sets goals for organizational and personal accomplishment and ensures employees always know what’s expected of them, how they are performing, and how their performance impacts business results and determines their reward and recognition.
Demonstrates a strong self-awareness of one’s strengths, development needs and the impact of one’s own behavior on others; and consistently takes actions to be better.
Puts needs of the business ahead of him/herself. Operates in a transparent fashion without a personal agenda. Possesses a well-developed sense of humor.