Operations Manager

The Florida Panthers•Coral Springs, FL

31d•Onsite

About The Position

The Operations Manager will be responsible for the daily activities required to run, maintain, and service the facility and/or events by performing the following duties personally or through subordinate supervisors:

Requirements

Prior ice rink maintenance experience and sports arena/facility management experience are highly desired qualifications.
Comprehensive knowledge and understanding of building systems, equipment, maintenance procedures, tools, controls, and construction practices.
Candidate will meet the physical demands of the job, which include lifting up to 50 lbs.
Candidate will have the ability to work as a team player and have good self-motivational skills
Sound organizational and time-management skills.
Job reliability, diligence, dedication, and attention to detail.
Flexibility with work schedule- Nights, weekends, and holidays required.
Should be extremely organized and detail oriented, with a focus on quality and consistency
Passion for diversity, inclusion, and equity efforts
Excellent writing and verbal communication skills
Solid computer skills and proficiency with MS Word, Excel, PowerPoint, a must
Strong writing skills and professional communication ability
Positive attitude and strong work ethic a must. Must have a "team-first" mentality with an eagerness to learn
Must be able to maintain and abide by organizational confidentiality standards.
Ability to work under fluid deadlines and complete tasks in a timely and efficient manner.

Responsibilities

Directs, supervises and schedules all aspects of Operations, including Engineering; Building and Grounds; Ice maintenance and Zamboni's; Technical Services, Security and Custodial Services.
Coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events.
Implements and updates facility rules, regulations, policies and procedures.
Provides clear, concise, and timely communication of directives to other departments.
Ensures that Operations Department receives pertinent information for the most effective use of the facility and staffing.
Oversees maintenance of the Physical Plant, systems, equipment.
Assists in the preparation of the Annual Operating Budget and recommends a capital budgets for 1-year and 5-year long-range repairs and improvements to the facility.
Authorizes the requisition of equipment and supplies within budget guidelines. Provides yearly inventory of all equipment.
Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed.
Develops program to train all employees on Fire/Life Safety, Emergency and OSHA Procedures.
Investigates, analyzes and resolves operational problems and complaints. Conducts periodic staff meetings to discuss procedures, problems and policy changes.
Works closely with the General Manager in the preparation and negotiation of Service Agreements.
Reviews contracts for compliance with events and /or government specifications and suitability for occupancy.
Negotiates with vendors, unions, contractors and/or service providers
Develops and implement preventive maintenance schedules, emergency procedures, safety and Risk Management policies in compliance with all Corporate and governmental regulations.
Acts as liaison to public utility, environmental, and energy agencies. Assist GM in implementation of any energy saving guidelines.
Coordinates and oversees special projects, such as construction, remodeling or expansion.
Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements.
Serves as SDO (Staff Duty Officer) as required.
All other duties and responsibilities as assigned.