Operations Manager
About The Position
We are looking for a talented individual… To join our team as an Operations Manager. We are seeking a detail-oriented and proactive Operations Manager to lead efforts in documenting processes and driving continuous improvement across our organization. This role is critical to ensuring operational efficiency, consistency, and scalability by creating clear, comprehensive process documentation and implementing best practices for ongoing improvement. While primarily remote, this role does require the successful candidate to be able to go to the office as required.
Requirements
- 5–8 years of relevant experience in an operations leadership role.
- 2+ years of people management experience.
- Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and macros.
Nice To Haves
- Strong Power BI skills, with the ability to design dashboards from scratch (preferred).
- Experience in the Energy Efficiency industry is a significant asset.
- Post-secondary education.
Responsibilities
- Lead and develop a high-performing operations team (7 direct, 17 indirect reports), fostering collaboration and accountability.
- Create and maintain standardized process documentation for all operational workflows.
- Drive process optimization initiatives to improve efficiency, quality, and cost-effectiveness.
- Partner with cross-functional teams to ensure alignment and adoption of processes.
- Establish and track performance metrics to measure effectiveness and improvement outcomes.
- Champion continuous improvement methodologies to streamline operations.
- Coach and mentor team members on updated processes and improvement initiatives.
- Ensure compliance with organizational standards and regulatory requirements.
Benefits
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time: giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
