Operations Manager

TETRA Technologies Careers•Bulger, PA

46d

About The Position

Summary: TETRA Technologies, Inc. is a global organization whose foundation and strength comes from the drive and dedication of our team members. We value equal employment opportunity to stimulate creativity and innovation in our workforce as we use our collective talents to develop unique solutions to address the world's energy challenges. Founded in 1981, TETRA ( NYSE: TTI ) is an energy services and solutions company focused on developing environmentally conscious services and solutions that help make people's lives better. With operations on six continents, the Company's portfolio consists of Energy Services, Industrial Chemicals, and Critical Minerals. In addition to providing products and services to the oil and gas industry and calcium chloride for diverse applications, TETRA is expanding into the low-carbon energy market with chemistry expertise, key mineral acreage, and global infrastructure, helping to meet the demand for sustainable energy in the twenty-first century. Visit the Company's website at www.onetetra.com for more information or connect with us on LinkedIn. Essential Duties: Effectively leads their operation consisting of multiple layers of direct and indirect employees Responsible for the financial, operational and safety performance of their respective region Develops and maintains a Safe Work Environment by ensuring compliance with all HS&E requirements Provides leadership in resolving issues, facilitate faster resolution and improved working relationships Able to navigate clutter and distraction when analyzing a problem to help the team develop clear and tangible actions to resolve an issue Supports other departments in the organization by providing insight, data analysis, and operational expertise Able to drill a P&L to the line-item level and have a clear understanding of operational action financial impacts and equally important, train others to do the same Present out on performance and initiatives to executive management team as required Leads by example fostering a positive work environment in which employees professionally develop, grow, and retain Demonstrates a commitment to excellence through continuous staff development programs enhancing employee engagement, service, knowledge, skills, and morale Responsible for the ongoing professional development / evaluation of direct reports, accountability, and succession planning Responsible for ensuring all employees are mapped into the competency program and appropriately trained to perform the specific functions of their respective jobs Utilize performance management where required to achieve desired and intended results Sales and Customer Relations Ensures client satisfaction and retention; actively participates in service quality surveys, monthly FIT meetings and leads the team in identification and execution of action items and areas of improvement Works with senior leadership to continuously enhance the customer experience in measurable terms based on customer contacts and feedback Develops key, meaningful relationships within customer’s and own organizations Frequently consults and interacts with Sales Staff to maintain positive relations with customers Partners with all functional departments to facilitate client growth and expansion. Develops business cases and leads credible discussions with clients to articulate value Provide sales and other appropriate personnel with knowledgeable support in their project quotation efforts and other customer requirements

Requirements

High School Degree or General Education Degree (GED)
10+ years’ experience in Water Transfer or Water Management
Submit to and satisfactorily complete pre-employment background, medical, alcohol, and drug screening
Must possess a valid Driver’s License
Able and willing to work in inclement weather, climb structures, perform work at heights, and in enclosed spaces
Able and willing to work both independently in remote locations and in a team environment

Responsibilities

Effectively leads their operation consisting of multiple layers of direct and indirect employees
Responsible for the financial, operational and safety performance of their respective region
Develops and maintains a Safe Work Environment by ensuring compliance with all HS&E requirements
Provides leadership in resolving issues, facilitate faster resolution and improved working relationships
Able to navigate clutter and distraction when analyzing a problem to help the team develop clear and tangible actions to resolve an issue
Supports other departments in the organization by providing insight, data analysis, and operational expertise
Able to drill a P&L to the line-item level and have a clear understanding of operational action financial impacts and equally important, train others to do the same
Present out on performance and initiatives to executive management team as required
Leads by example fostering a positive work environment in which employees professionally develop, grow, and retain
Demonstrates a commitment to excellence through continuous staff development programs enhancing employee engagement, service, knowledge, skills, and morale
Responsible for the ongoing professional development / evaluation of direct reports, accountability, and succession planning
Responsible for ensuring all employees are mapped into the competency program and appropriately trained to perform the specific functions of their respective jobs
Utilize performance management where required to achieve desired and intended results
Ensures client satisfaction and retention; actively participates in service quality surveys, monthly FIT meetings and leads the team in identification and execution of action items and areas of improvement
Works with senior leadership to continuously enhance the customer experience in measurable terms based on customer contacts and feedback
Develops key, meaningful relationships within customer’s and own organizations
Frequently consults and interacts with Sales Staff to maintain positive relations with customers
Partners with all functional departments to facilitate client growth and expansion.
Develops business cases and leads credible discussions with clients to articulate value
Provide sales and other appropriate personnel with knowledgeable support in their project quotation efforts and other customer requirements