Operations Manager

Alabama Outdoors•Mobile, AL

111d

About The Position

Do you have a passion for operations, organization, and process excellence? Are you energized by overseeing inventory, warehouse functions, and back-of-house systems that keep the store running smoothly? This might be your dream job! At Alabama Outdoors, we’re serious about providing an incredible customer experience — and that starts with a well-run back-of-house operation. We are looking for an organized, detail-oriented, and efficient Operations Manager to oversee all back-of-house responsibilities, including inventory accuracy, shipment processing, and supply needs. While this is primarily an operations role, there will be light customer-facing responsibilities when needed to support the sales floor. The Operations Manager oversees all aspects of back-of-house operations at the store level. This role is focused on operational excellence and provides only occasional, light support on the sales floor.

Requirements

Highly organized and detail-driven
Efficiency in completing and delegating tasks
Effective problem-solving skills
Ability to manage and prioritize multiple processes at once
Excellent communication with consistent follow-up and follow-through
Strong technical skills in POS back-end and Excel reporting
Ability to coach and train team members in back-of-house functions
Experience in retail operations, warehouse management, or inventory control
Previous supervisory experience in back-of-house or logistics preferred
Strong organizational and problem-solving abilities
Proficient in Excel and POS back-end systems for reporting, tracking, and operational needs
Excellent communication and follow-through skills
Ability to lift or move up to 50-pound boxes or racks
Must be able to work a flexible schedule, including nights, weekends, and holidays
Ability to remain on your feet for extended periods of time
Confidence in managing inventory processes, warehouse operations, shipment processing, and replenishment
Willingness to provide light customer-facing support when required

Responsibilities

Managing the receiving, processing, and staging of all new inventory.
Ensuring accurate and timely transfers, returns, RTVs, and replenishment.
Overseeing e-commerce and store-to-customer fulfillment.
Maintaining accurate reporting and communication of inventory needs.
Organizing and maintaining all warehouse and backstock areas.
Oversee the receiving, tagging, and staging of all new inventory accurately and on time.
Ensure all special orders, transfers, RTVs, and warehouse shipments are completed accurately and timely.
Manage e-commerce, charge sends, and store ship-to-customer orders for accuracy and timeliness.
Perform scheduled and on-demand cycle counts with precision and accountability.
Maintain organization of all inventory and backstock storage areas.
Oversee daily replenishment of inventory from back stock to the sales floor.
Ensure returned products are processed, tagged, steamed, or folded and placed back on the floor or sent to the correct location.
Communicate inventory discrepancies to Store Support Manager, Buyers, Vendors, Accounts Payable, and Store Leadership as needed.
Oversee and communicate supply needs for the location.
Train and develop team members in all back-of-house, e-commerce, and shipment processing duties.
Provide light support to customers as needed when assisting on the sales floor.