Operations Manager - ROS

University of Richmond•Forest Park, GA

1d•Onsite

About The Position

As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations. This role involves supporting the Branch Manager in achieving financial objectives, ensuring compliance with company policies, overseeing sales efforts and business initiatives, and managing the performance of direct staff including Inside Sales Reps, Drivers, and other applicable personnel. You will also be responsible for motivating, coaching, and training staff, and promoting a culture of safety and discipline through leadership and accountability.

Requirements

High School diploma
3+ years of sales and operational experience
Basic knowledge of the construction rental equipment industry or related
Strong motivational and leadership skills
Superior customer service, teamwork and verbal/written communication skills
Proficient in Microsoft Office (particularly Excel)
Valid driver's license with an acceptable record

Nice To Haves

Bachelor's degree preferred

Responsibilities

Support Branch Manager in implementing actions to achieve financial objectives
Assist the Branch Manager in ensuring compliance with all company policies
Oversee sales efforts and business initiatives
Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
Motivate, coach and train personnel
Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
Other duties assigned as needed