The Operations Manager reports directly to the Regional Operations Manager or Area Operations Manager and will oversee Lot Coordinators, operations, sales, and financials for respective areas. Operations Manager Job Details Ensure all standards for professionalism, appearance, vehicle, work ethic, customer service, and workplace safety and cleanliness are always upheld Develop and maintain relationships with current and prospective customers Attend regional operations team weekly meetings with Regional Operations Manager & Area Operations Managers Attend monthly meetings with Regional Operations Manager or Area Operations Manager to review goals and expectations Visit all stores on a daily/weekly basis Attend EchoPark conference calls weekly (when applicable) Hold in person meetings with all associates to discuss issues, daily goals, constraints, plan for all stores Audit nightly WIP emails/reports for opportunities of improvement, support needed, and/or overall location health Reply a minimum once a week to every store’s nightly WIP emails/reports Send weekly recap emails to store management to all stores Ensure daily billing at all locations in region Work with Regional Operations Manager or Area Operations Manager to ensure proper budgeting, staffing, and planning is in place to handle current business Review monthly P&Ls and work with Regional Operations Manager or Area Operations Manager on financial improvement Ensure locations, visits and calls are entered and notated in NetSuite Review and process requisition/SCF forms Review & correct daily missing punch & punch changes Submit bi-weekly amex reports Submit schedules to Human Resources monthly by the 25th of each month Submit all payroll for area within assigned deadlines Review and/or submit supply orders for all stores in area Compile monthly Risk Compliance reports for area Assist in all Accounts Payables/Receivables for area Keep up with new products available by supplier and inform technicians on those products Ensure effective and efficient operations Proficient in all Lot Coordinator duties Ensure proper roll out of new products, policies, practices and procedures Communicate daily with Regional Operations Manager & Area Operations Manager & Lot Coordinator(s) Provide important data and updates to Regional Operations Manager or Area Operations Manager in a timely manner Other duties assigned by Regional Operations Manager or Area Operations Manager not limited to the above
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed