Operations Manager (Nights)

Hims & Hers • Gilbert, AZ

4d • Onsite

About The Position

As an Operations Manager, you will be responsible for overseeing and driving all warehouse operations and employees across multiple growing shifts. You will be a part of the management team and be a key stakeholder in building something from the ground up that has a tremendous impact as Hims/Hers grows.
This role is based in Gilbert, AZ and will report to the Sr. Operations Manager.

Requirements

• 7+ years of working experience in Fulfillment, Warehouse or Distribution environment.
• 7+ years in a Supervisory/Management role.
• 2+ years of OHSHA safety experience.
• Bachelor’s degree or equivalent work experience.
• Proven experience leading technically complex projects.
• Demonstrated ability to effectively train and manage others.
• Demonstrated ability to work within WMS.
• Six Sigma/ Lean Principle experience
• Proficient knowledge of personal computers and applications such as Microsoft Office (Word, Excel), Google Docs and Gmail, WMS/WCS systems.
• Excellent communications skills both verbal and written.
• Strong leadership, team building, organizational and interpersonal skills with proven ability to exercise accurate judgement and execute appropriate course of action.

Responsibilities

• Provide leadership, guidance and training in all the warehouse functional areas, including order handling, wave management, shipping of pharmaceutical and over the counter products, and material handling.
• Lead a team of area managers and other warehouse personnel creating an environment that encourages and fosters continuous improvement, providing clearly defined roles and responsibilities through mentorship and training.
• Demonstrate a deep knowledge of the capabilities and constraints of multiple interacting fulfillment systems.
• Collaborate with cross-functional partners to ensure your team has the tools and products they need when they need them to complete their responsibilities in the warehouse.
• Establish, and maintain coordination of, activities and information sharing with all internal warehouse departments, as well as external offices and partners.
• Responsible for creating and maintaining a safe work environment that’s compliant with all applicable federal and state law regarding the storage of materials, warehouse safety and cleanliness (FDA, OSHA).
• Expanding operations to multiple shifts to maximize throughput whilst maintain culture.
• Safeguard warehouse operations and content by establishing and monitoring security procedures and protocols.
• Implement and manage all warehouse inventory processes which include reconciliation, loss prevention and control.
• Implement and maintain all Quality Assurance/Control policies and procedures.
• Constantly seeks ways to improve efficiency, quality & cost control where applicable.
• Submit accurate and timely reports, attend meetings, and drive company OKRs and KPIs.
• Represent the company with integrity and professionalism
• Other duties and projects as assigned.

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager