Operations Manager - Dakotas (Willmar)

PROFESSIONAL TRANSPORTATION INC•Willmar, MN

1d•Onsite

About The Position

Professional Transportation, Inc. (PTI) is seeking an energetic and results-driven Operations Manager to lead multiple locations in the Willmar Area. This role involves driving operational excellence and ensuring high standards of safety and service for the nation’s largest rail crew transportation company. PTI has been providing crew transportation services for railroads since 1980, known for quality, reliable, and safe services, operating much like a shuttle service with around-the-clock requests. The Operations Manager will oversee and coordinate day-to-day operations and performance of the assigned PTI region and location(s), aiming to achieve company goals and exceed customer needs for safe and reliable crew transportation. This position manages field operations tasks and assignments as required.

Requirements

Minimum of 1+ year of supervisory or management experience.
Excellent communication and organizational skills.
Proficiency with Microsoft Office products.
Proficient in all PTI used software such as DriveCam, Trimble, and Crew.
Have a valid state driver’s license issued by the state of proposed employment.
Have at least 5 years of verifiable driving experience.
Must live within 30 minutes of the branch location.
Must be able to read, write, and converse in English.
Must be able to use a GPS/Technology System, read and understand roadmaps.
Must maintain a cell phone and keep PTI updated with current phone number.
Ability to lift and pull up to 15 pounds.
Must be able to climb in and out of the vehicle.
Must be able to bend to inspect the undercarriage of a vehicle and tires.
Must be able to manually open and close all doors and hatches on the vehicle.
Ability to sit for extended periods of time when driving, which may be required.
Must be able to perform the essential functions of the job with or without reasonable accommodation.

Nice To Haves

Associate or Bachelor’s degree

Responsibilities

Promote and practice safety awareness using the Positive Safety Culture safety model.
Educate and instruct all employees on the completion of all required paperwork and related deadlines.
Coach drivers on events recorded through the DriveCam technology.
Ensure safety performance of the region / branches through strict adherence to all safety policies and procedures.
Responsible for providing information and pictures of any PTI accident to the Safety and Risk departments.
Conduct safety meeting as needed and encourage staff to be a part of the local safety committee.
Complete driver observations, including ride-along road tests both initially, annually, and as needed.
Support the process to recruit, select, train, and retain a quality driver workforce.
Support pre-employment, reasonable suspicion, and random drug and alcohol tests.
Maintain a staffing level based upon business goals to meet the needs of the customer.
Maintain the OTR and DYV schedules.
Utilize the staffing tools provided and build relationships within the local community.
Providing supervision and coaching to all employees.
Oversight and responsibility for branch expenditures; monitor and control expenses.
Properly train and monitor all employees on the operational technology, equipment, and compliance of required paperwork.
Be prepared to take trips as needed at the direction of your Supervisor.
Ensure all trips and work are completed accurately, timely, and professionally.
Conduct coaching, discipline, and/or employment separation processing as necessary.
Communicate with the Dispatch department to ensure all trips are covered.
Communicate with the Payroll Department of any issues brought to your attention of your staff.
Monitor and evaluate the performance of the drivers through physical observations and the use of available technology.
Ensure all drivers are scheduled and work within their Hours of Service (HOS).
Partner effectively with the Driver Support Center (DSC).
All vehicles are to be maintained per instructions by the Fleet Department.
Complete vehicle compliance inspections as required.
Follow the vehicle maintenance and repair policy provided by the Fleet Department.
Track the status and availability of all out of service “OOS” and “available” vehicles to include; and when necessary, rental vehicles.
Update vehicle counts as required by Fleet Department or Director of Operations.