Operations Manager

PNE•Longview, WA

5h•$110,000 - $115,000

About The Position

Cowlitz Clean Sweep (CCS) a Pacific Northern Environmental LLC division, is seeking an Operations Manager who thrives in a fast-paced, team environment and has the ability to provide exceptional service and skills to our company, clients, and employees. Pacific Northern Environmental, LLC consists of five divisions include Advanced Electrical Technologies (AET), Taurus Power & Controls (Taurus), Cowlitz Clean Sweep (CCS), Pacific Northern Environmental Construction (PNEC), and WasteXpress Environmental (WXE). Together, we specialize in commercial and petroleum construction, industrial and commercial electrical, industrial cleaning, and hazardous waste disposal. PNE LLC is a multi-state organization with operating offices in Washington, Oregon, Idaho in Hawaii, in addition, we carry out projects across the United States. CCS (a Pacific Northern Environmental, LLC company) provides industrial cleaning and spill response to almost every pulp and paper mill in the Pacific Northwest. We also service major oil companies and a wide range of manufacturing and industrial clients. CCS has demonstrated its ability to complete large and complex industrial cleaning challenges on schedule, within budget, and in compliance with the most stringent industrial health & safety programs. No industrial cleaning job is too large or too small for CCS. The Operations Manager is responsible for overseeing assigned operational functions with a strong focus on project controls, standardization, and cross-project coordination. This role ensures projects and daily operations run safely, efficiently, on budget, and in compliance with company standards. The Operations Manager works closely with the Department Manager (DM), Regional Operations Manager (ROM), and Project Managers (PMs) to analyze performance metrics, improve estimating accuracy and cost control, standardize workflows, support PM effectiveness, and maintain consistent service delivery and customer satisfaction.

Requirements

High School Diploma or GED
Valid Driver’s License and ability to be insured under the company’s insurance plan.
Bachelor’s degree in Business, Operations Management, Industrial Engineering, or related field preferred; or 5+ years of experience in the Industrial Cleaning Industry.
Experience supporting and overseeing multiple concurrent projects.
Strong analytical and organizational skills with the ability to interpret operational and financial data.
Demonstrated experience supporting estimating accuracy, cost controls, and budget adherence.
Experience using project management software, dashboards, KPIs, and reporting tools.
Ability to resolve operational or client escalations in high-pressure situations.
Working knowledge of industrial cleaning operations, equipment, and field workflows.
Proficiency in Microsoft Office Suite and capable to learning company systems and software.
Strong communication, leadership, and problem-solving skills.

Nice To Haves

Bachelor’s degree in Business, Operations Management, Industrial Engineering, or related field preferred

Responsibilities

Safely operate and maintain company vehicles as required for job duties, ensuring compliance with all traffic laws and company policies.
Analyze job performance inefficiencies and implement or recommend process improvements.
Support Project Managers in improving estimating accuracy and cost-control performance.
Assist the DM in monitoring operational costs and supporting departmental or project level P&L management.
Maintain dashboards. KPIs. And operational trend reports for leadership review.
Review and approve PM documentation packages for accuracy, completeness, and compliance.
Audit timekeeping, production logs, equipment usage, and billing packets at a higher operational level.
Standardize documentation, templates, workflows, and procedures across all PMs.
Ensure all project files are maintained in accordance with company standards and audit requirements.
Coordinate multi-project equipment planning and resolve scheduling or compatibility conflicts.
Develop weekly manpower and equipment forecasts in collaboration with PMs.
Track expendable usage across projects and initiate replenishment approvals with DM.
Serve as escalation support when project or client issues exceed Project Managers and clients.
Participate in major pre-planning discussions with PM and clients.
Provide coaching and guidance to PM on estimating, scoping, documentation, and client communication.
Manage project management system updates and ensure PM compliance with required process and standards.
Support the Department Manager in reinforcing compliance with operational policies, procedures, and documentation standards.
Assist the Department Manager with operational performance oversight and decision support.
Other duties as assigned.

Benefits

Medical, Dental & Vision options with low premiums for employees and eligible dependents
Life AD&D - Voluntary and Company paid.
Specialty RX programs.
Group AFLAC options – Hospital, Critical, Accident and short-term Disability Plans
Pre-Tax Flexible Savings Account (FSA)
Pre-Tax Dependent Care Savings Account (DCSA)
Telehealth by Teladoc.
401(k) with discretionary annual company matching contributions.
Employee Assistance Program (EAP)
Paid Trainings and Certifications
Paid Time Off
Paid Holiday for qualifying employees
Up to $2,000 per year profit sharing for qualifying employees
Annual company events
Safety Incentives