Operations Manager

Northwest x Southern Hospitality • Lewiston, ID

1d

About The Position

Hampton Inn Lewiston, managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Operations Manager! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality? If so, Northwest x Southern Hospitality is for you, apply today! Summary of position: The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency. By providing support to hotel departments including F&B, Front Office, Housekeeping and Engineering. This position will work evening/nights shifts as well as weekends.

Requirements

• High school diploma or equivalent GED; degree in hospitality or related field of study preferred
• Must be able to work night and weekends.
• At least 1 or more years of experience in the hospitality field preferred
• Previous experience as a supervisor or manager, assistant manager preferred
• Demonstrate excellent organizational skills, communication skills, and problem-solving skills
• Proven customer service experience as a manager; strong guest-focused mentality
• State Alcohol Certification required or ability to obtain one.
• State Food Handlers required or ability to obtain one.

Nice To Haves

• degree in hospitality or related field of study preferred
• Previous experience as a supervisor or manager, assistant manager preferred

Responsibilities

• planning and directing operations to improve productivity and efficiency
• providing support to hotel departments including F&B, Front Office, Housekeeping and Engineering

Benefits

• Advancement
• Teamwork
• Work-Life Balance
• Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
• Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us.
• Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.
• Bereavement
• Jury/Witness Duty
• Community Volunteer Events
• Social Event Outings
• Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months).
• Medical and Prescription
• Vision
• Dental
• Employee Assistance Program
• Hostcare 100% Company Paid Life Insurance
• 401(k) Retirement Plans With Match
• Leave of Absence
• Perks - More than just a paycheck!
• Team Member Travel Discounts
• Entertainment Industry Discounts
• Snack of the Month
• Monthly Team Member Recognition
• Service Recognition Awards
• Incentive Programs
• Referral Bonuses
• Direct Deposit
• Earned Wage Access
• Retirement Planning

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED