Operations Manager - Automated Logic

Carrier Corporation•Phoenix, AZ

19h

About The Position

At Automated Logic , we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets. For more information, visit automatedlogic.com or follow Automated Logic on social media at @AutomatedLogic. Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier . Automated Logic is looking for an Operations Manager to join our growing team! About This Role The Operations Manager is a critical leadership role responsible for the end-to-end execution and financial performance of operations. The Operations Manager oversees the entire process, from order entry and construction project management to installation and field labor management. A key part of the role is driving operational efficiencies, controlling project scope, and managing the schedule and costs to ensure financial goals are met, including expense management and tracking. Beyond internal control, the BAS Operations Manager is tasked with generating business advantage and growing profits by executing strategic account management and collaborating with Owners, General Contractors, Mechanical and Electrical contractors to enhance the reputation and visibility of ALC’s controls products and service offerings, ultimately ensuring a high level of customer satisfaction.

Requirements

High School Diploma/GED
5+ Years of Project Management or Field Operations Experience
Valid Driver’s License

Nice To Haves

Master’s degree or Bachelor’s degree in construction, civil, mechanical, electrical engineering, construction management, or business management
MS Office 365 Suite: Word, Excel, Outlook, MS Project, MS Teams, and OneDrive
Cora, Asana, Bidtracer, SFDC, Microsoft Projects, Visio, AutoCad
PMP Certification
Leadership Experience- Lead and motivate teams
Problem-solving, planning skills
Project financial reporting and project management skills

Responsibilities

Operational Leadership & Performance Direct and lead day-to-day operational teams to meet and exceed planned deliverables while managing a high volume of concurrent tasks.
Ensure operational excellence and achievement of the operations plan within the assigned geographic area.
Drive customer satisfaction by ensuring the organization meets or exceeds customer and sales goal expectations.
Manage resource allocation , reallocating personnel as needed to improve overall results and project delivery efficiency.
Collaborate with national operations leaders and other internal areas to leverage best practices and align with company objectives.
Administer, communicate, and ensure compliance with all company policies and procedures.
Project Management & Revenue Oversee and manage all aspects of project execution, adhering strictly to established project processes.
Provide direction and mentorship to assisting Project Managers and ensuring successful project delivery.
Direct revenue forecasting activities and establish performance standards that align with established business objectives.
Support Project Managers in identifying, securing, and processing change orders for out-of-scope work.
Assist the Sales team by reviewing contract documents, drawings, and specifications to ensure accuracy in bid estimations.
Talent Management & Development Lead all hiring responsibilities , recruiting and onboarding Project Managers, System Specialist Supervisors, System Specialists, and Associate Project Managers with the requisite skills and competencies.
Develop and implement coaching and training programs for the operations team on advanced project management techniques to ensure they achieve targets.
Conduct regular coaching sessions (e.g., "ride-alongs") with employees and meet with key clients to build and strengthen relationships.
Strategic & Customer Engagement Partner with the Sales Manager to develop strategic business plans for both securing new business and maintaining the existing customer base.
Ensure the establishment and development of professional, strategic relationships with key prospects to better understand and meet customer needs within the contracted scope.