Operations Manager

NFM & J LP•Las Vegas, NV

About The Position

United Security Services, Inc., seeks to employ a part time Operations Manager for the Las Vegas area. With nearly 100 years of experience, we’ve built a reputation as one of the most trusted and established security providers in the country. The Operations Manager oversees all daily operations of hotel security. This role also involves coordinating with local law enforcement and other emergency responders as necessary.

Requirements

Minimum 2 years of experience in security management.
Previous experience in a supervisory role (leading security personnel or teams).
Security Officer Certification
CPR Certification
Strong Leadership Skills: Ability to motivate, supervise, and manage security staff effectively.
Excellent Communication Skills: Ability to interact professionally with guests, staff, and law enforcement.
Attention to Detail: Strong ability to detect security risks and respond to situations promptly.
Knowledge of Security Systems: Familiarity with security equipment, surveillance technology, and alarm systems.
Crisis Management: Ability to stay calm and make sound decisions during emergencies or high-stress situations.
Knowledge of Local Laws: Understanding of security laws, regulations, and safety protocols.
Ability to work flexible hours, including nights, weekends, and holidays.
Strong organizational and time management skills.
High level of integrity and professionalism in dealing with sensitive situations.
Ability to stand, walk, and patrol the property for extended periods of time.
Ability to respond to emergencies quickly and effectively.
Must be able to lift and carry items up to a certain weight (e.g., security equipment).

Nice To Haves

Sports arena security experience preferred
Bachelor's Degree in Criminal Justice, Security Management, or related field (preferred).
Crisis Management or Emergency Response Training(preferred).

Responsibilities

Security Operations Oversight:
Assist in the development and enforcement of hotel security policies and procedures.
Monitor security personnel to ensure they are effectively carrying out their duties.
Ensure that all areas of the hotel are adequately monitored for security risks, including guest rooms, public areas, and staff-only zones.
Emergency Response Management:
Respond promptly to any security incidents, emergencies, or alarms (fire, medical, or security threats).
Lead and supervise the execution of emergency drills, ensuring readiness for various types of crises.
Coordinate with local authorities (police, fire department, etc.) during emergency situations or investigations.
Surveillance System Monitoring:
Oversee the operation and maintenance of security cameras, alarms, and other surveillance tools to ensure the hotel is properly protected.
Review footage in the case of incidents to support investigations.
Team Supervision and Training:
Assist in the recruitment, training, and performance evaluation of security staff.
Schedule shifts and manage team performance to ensure coverage at all times.
Ensure security officers are properly trained on safety protocols, emergency response, guest service, and company policies.
Guest and Staff Safety:
Work closely with the hotel management team to promote a safe and welcoming environment for both guests and staff.
Handle guest concerns or complaints related to security in a professional and efficient manner.
Investigate and resolve any security breaches or safety concerns, ensuring proper documentation.
Reporting and Documentation:
Prepare and maintain accurate reports regarding incidents, investigations, and daily activities.
Maintain records of security equipment and ensure proper functioning.
Complete incident reports and log entries, ensuring compliance with hotel policies and legal standards.
Complete all necessary payroll for on-site employees.
Schedule all employees according to hotel standards.