Operations Manager (Full-Time)- DeFuniak Springs, FL IFT Services (Walton County) (28149)

AMERIPRO EMS•DeFuniak Springs, FL

About The Position

AmeriPro Health is committed to exceeding expectations by delivering exceptional patient outcomes, optimizing care efficiency, and providing unmatched access to the highest quality healthcare. Join our team as a Paramedic and contribute your skills and dedication to our mission of delivering outstanding care to those who need it most. Position is responsible for the daily supervision of the EMS field operations in the absence of senior management. Assures adequate zone coverage, compliance, and serves as AmeriPro’s liaison with outside responding agencies and personnel. Employees hired into this position are subject to a six month introductory probationary period. AmeriPro Health goes above and beyond for better patient and healthcare outcomes, more efficient care, and unprecedented access to the highest quality care. Join us today and make a difference as an Operations Manager at AmeriPro. Your dedication and expertise will be invaluable in our mission to provide exceptional care to those in need. AmeriPro Health is an Equal Opportunity Employer.

Requirements

High School Diploma or GED
Minimum of 2 years of experience in the EMS field preferred.
Certified Paramedic, ACLS, and BLS. Preferred certifications in bPPC/PALS, PHTLS/BTLS
Valid state specific Drivers’ license
Excellent organizational and leadership skills.
Effective written and verbal skills, including proper spelling and grammar.
Basic computer literacy, including MS Word and Excel.
FEMA IS certs: (IS-100; IS-200; IS-700; IS-800)
Knowledge of methods and techniques for providing on-site emergency medical services.
Knowledge of company medical director approved protocols and standing orders.
Ability to read and interpret local maps.
Demonstrated skills in the successful completion of multiple, simultaneous and rapidly emergent tasks.
Demonstrated ability to read and understand medical terminology.
Demonstrated ability to write reports, and correspondence.
Demonstrated ability to effectively present information and respond to questions regarding patient care, EMS operations and other customer service issues.
Demonstrated ability to utilize personal computer systems including PCR reporting, email and MDT applications.
Demonstrated ability to represent AmeriPro EMS and other team members as an EMS professional.
Demonstrated ability to utilize a ventilator in a clinical environment.

Responsibilities

Supervises day-to-day field operation employees in the absence of senior management.
Ensures field employees have the required equipment to perform the essential functions of their assigned duties.
Serves as liaison for field staff to other departments (i.e., Training, CQI, Payroll, Human Resources, Billing, Communication.)
Prepares appropriate involving mechanical breakdowns, accident investigation, exposures, daily shift activities, and other incidents that may occur.
Responsible for maintaining daily schedule and discrepancies.
Maintains appropriate training records, maintenance records, and any required state specific records.
Responsible for ensuring all units have adequate supplies as well as ensuring all supplies are ordered.
Ensures assigned employees consistently adhere to policies, procedures, guidelines, directives and standards.
Ensures that Patient Care Protocols are adhered to.
Assist the Director in evaluating the performance of employees assigned to him/her, maintain attendance records, and ensure employees maintain required certifications.
Supervisors and monitors the overall deployment and efficiency of the established system.
Shall perform the duties outlined in the Paramedic Job Description as required.
Performs all of the above functions in accordance with established financial and operational plans and goals pertaining to cost effectiveness and efficient management.
Shall respond to the scene of calls with crews and shall assume transport sector officer and coordinate ambulance transport in the event of a Mass Casualty Incident
Will first respond on calls that they are the closest resource, will also have mandatory response needs based on acuity of call, i.e., DOA, Multi System Trauma, Life Threatening Emergencies, etc.

Benefits

Competitive compensation (above market rates)
Paid Time Off
Benefits package: (Medical; Dental; Vision; short-term disability; Life, Accident and Cancer insurance policies, and more)
401(k) retirement plan with a company match
Paid uniforms
Tuition reimbursement
Employee Referral Bonuses
Opportunities for overtime
Professional development & opportunities for advancement
Flexible scheduling options
Employee assistance programs (EAP)
We foster a positive work environment