Operations Manager - Sr.

Oneida Technology ServicesMontgomery, AL
7d$25 - $28Onsite

About The Position

Oneida Technology Services (OTS) Group has an immediate opening for an Operations Manager - Sr. in Montgomery, AL at the Maxwell-Gunter AFB.

Requirements

  • Technical BA/BS degree with a minimum of 10 years supporting network operations, engineering, and ISP/OSP solutions on large, complex networks;
  • OR
  • High school diploma or associate degree with a minimum of 12 years supporting network operations, engineering, and ISP/OSP solutions on large, complex networks.
  • Proficient with MS Office Suite (Word, Excel, PowerPoint, Visio).
  • Working knowledge of MS Project and Earned Value Management (EVM).
  • Experience supporting DoD projects, specifically network modernization efforts.
  • Experience with DoD IT security requirements.
  • Strong leadership skills with experience supervising technical personnel.
  • DoD 8570 IAT II Baseline Certification (CompTIA Security+ CE or CCNA-SEC).
  • CCNP, CCDP, or equivalent advanced networking certification.
  • Clearance: Secret

Responsibilities

  • Responsible for all NOC and on-site engineering staff, schedules, and resources across multiple facilities and locations.
  • Maintains and oversees complex network infrastructures including LAN, WAN, firewalls, wireless technologies, and VPN services.
  • Provides Tier 3-level technical expertise to diagnose and resolve sophisticated network issues.
  • Utilizes advanced knowledge of network protocols (OSPF, BGP, EIGRP) and Cisco CLI configurations to support enterprise network performance and stability.
  • Supports remote access platforms such as VPN, Terminal Services, and Citrix, including troubleshooting and optimization.
  • Conducts network monitoring, trend analysis, and root cause analysis to ensure operational continuity.
  • Maintains on-call schedules and coordinates with contingency staff to ensure surge or contingency support coverage.
  • Ensures successful annual continuity exercises including COOP and disaster recovery (DR).
  • Supports the Program Manager in scheduling, coordinating, and hosting required customer and stakeholder meetings.
  • Supports Earned Value Management (EVM), provides input, and participates in Integrated Baseline Reviews (IBRs).
  • Assists in routing, reviewing, and developing travel requests, purchase requests, and procurement documentation.
  • Oversees procurement of supplies, materials, and equipment in accordance with U.S. Government requirements.
  • Manages logistics support activities including warehousing, transporting, shipping, tracking, delivering, and staging equipment at installation sites.
  • Assists with pre-implementation coordination and readiness activities.
  • Manages all program and project activities, including WITO, surveys, logistics, safety, quality, installations, and O&M.
  • Monitors progress to ensure all deadlines, quality standards, and cost objectives are met.
  • Prepares, reviews, and provides input to deliverables and project documentation required to meet milestones and SLAs.
  • Submits daily reports and other documentation as required by the program.
  • Identifies risks, reports findings, and implements approved mitigation plans.
  • Assists in the development of Transition-In and Transition-Out Plans.
  • Evaluates performance results and recommends major changes to drive short-term project growth and success.
  • Manages and supervises staff across multiple functions and locations.
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