Operations Manager - Mental Health

Evolve Treatment Centers•Walnut Creek, CA

9d•$80,000 - $90,000

About The Position

Be the backbone of care and support healing from the inside out. Evolve Treatment Centers is hiring an Operations Manager to oversee the day-to-day operations of our two 6-bed residential programs for teens in Walnut Creek and Lafayette, CA . In this role, you’ll ensure our programs run smoothly, our staff feel supported, and our clients receive care in a safe, structured, and healing environment. About Evolve: We offer cutting-edge intensive outpatient (IOP), partial hospitalization (PHP), and residential treatment (RTC) programs for teens ages 12–17 dealing with mental health and substance use disorders.

Requirements

Minimum 2+ years of supervisory or operations management experience.
Exceptional time management, organizational, and communication skills.
Professional demeanor and ability to lead with calm in high-stress situations.
Must be 21+, hold a valid CA driver’s license, and have reliable transportation.
Able to pass LiveScan background checks and child abuse clearances.
Willingness to work with COVID-positive clients and participate in on-call rotation.

Nice To Haves

BA degree preferred.

Responsibilities

Staff Management: Oversee recruiting, onboarding, and offboarding of clinical and non-clinical team members in collaboration with HR.
Directly supervise 25+ Residential Counselors, Overnight Counselors, and the facility Chef.
Provide training, mentorship, and performance reviews, including write-ups and disciplinary actions.
Monitor schedules, ensure accurate timeclock use, and manage overtime.
Lead on-site onboarding tours and represent Evolve's culture and values.
Facility Operations & Compliance: Ensure both facilities meet accreditation standards (JCAHO, CARF, CCLD).
Maintain facility readiness: from food safety and fire safety checks to stocking emergency supplies.
Manage budgets, inventory, vendor coordination, and repairs in collaboration with the Director of Facility Operations.
Ensure the home is always “tour-ready” and organized.
Client Support: Assist with client admissions, discharges, and supervision during staffing shortages.
Support with off-site medical transportation and COVID-related supervision when needed.
Organize Saturday outings and weekly client treats.
Participate in on-call rotation and incident debriefs.