Operations Manager Material Handling
About The Position
Since 1987, Road & Rail Services has been a trusted provider of rail and industrial services across North America. They partner with major customers to deliver safe, reliable operations through strong leadership, disciplined safety practices, and a commitment to continuous improvement. Their success is driven by leaders who take ownership, lead from the front, and hold themselves and their teams to high standards. The Operations Manager – Material Handling is responsible for providing leadership and management oversight for assigned operational areas. This role ensures full compliance with safety standards, company policies, site SOPs, and customer requirements while maintaining efficient, high-quality service delivery. Operations Managers are expected to lead with a strong safety-first mindset and an "out-front" management approach.
Requirements
- High school diploma or equivalent
- Minimum of 3 years of supervisory experience in an industrial or material handling environment
- Valid driver's license (as required for company operations)
- Ability to meet all conditions of employment
- Strong leadership and decision-making skills
- Proven safety-first mindset
- Ability to manage multiple priorities independently
- Effective communication and documentation skills
- Comfortable enforcing policies and holding teams accountable
Responsibilities
- Lead by example while embodying the company's ethical practices and core principles
- Provide direct management oversight of daily operations and personnel
- Exercise independent judgment on matters including hiring, discipline, promotions, and performance management
- Ensure compliance with all company, customer, OSHA, EPA, FRA, DOT, and other regulatory requirements
- Conduct audits and inspections (including AAR, ISA, ISO, and similar programs)
- Identify, correct, and prevent unsafe working conditions and behaviors
- Ensure associates are trained, qualified, and following all work instructions and SOPs
- Ensure all accidents, injuries, and incidents are reported, investigated, documented, and addressed appropriately
- Implement corrective actions and preventive measures to reduce recurrence
- Drive continuous improvement in service quality and operational efficiency
- Maintain strong customer relationships and ensure expectations are consistently met
- Set, monitor, and document performance and development goals for direct reports
Benefits
- Competitive compensation
- Full benefits package including medical, dental, vision, and 401(k)
- Paid holidays and vacation
- Strong safety culture and leadership support
- Promote-from-within philosophy and long-term career growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
