Operations Manager Material Handling

Road & Rail Services•Mulberry, FL

About The Position

The Operations Manager – Material Handling is responsible for providing leadership and management oversight for assigned operational areas. This role ensures full compliance with safety standards, company policies, site SOPs, and customer requirements while maintaining efficient, high-quality service delivery. Operations Managers are expected to lead with a strong safety-first mindset and an "out-front" management approach.

Requirements

High school diploma or equivalent
Minimum of 3 years of supervisory experience in an industrial or material handling environment
Valid driver's license (as required for company operations)
Ability to meet all conditions of employment
Strong leadership and decision-making skills
Proven safety-first mindset
Ability to manage multiple priorities independently
Effective communication and documentation skills
Comfortable enforcing policies and holding teams accountable
Ability to work a flexible schedule including nights, weekends, and holidays
Ability to work outdoors in all weather conditions, including heat, cold, dust, and noise
Ability to travel, including occasional overnight travel
Ability to climb ladders, stairs, and work on uneven surfaces
Ability to lift up to 50 pounds occasionally and up to 30 pounds frequently
Ability to stand, walk, bend, crouch, twist, and kneel throughout the workday
Ability to wear required PPE and meet physical requirements of supervised positions
Ability to operate vehicles, hear and communicate safety instructions, and use computers daily

Responsibilities

Lead by example while embodying the company's ethical practices and core principles
Provide direct management oversight of daily operations and personnel
Exercise independent judgment on matters including hiring, discipline, promotions, and performance management
Ensure compliance with all company, customer, OSHA, EPA, FRA, DOT, and other regulatory requirements
Conduct audits and inspections (including AAR, ISA, ISO, and similar programs)
Identify, correct, and prevent unsafe working conditions and behaviors
Ensure associates are trained, qualified, and following all work instructions and SOPs
Ensure all accidents, injuries, and incidents are reported, investigated, documented, and addressed appropriately
Implement corrective actions and preventive measures to reduce recurrence
Drive continuous improvement in service quality and operational efficiency
Maintain strong customer relationships and ensure expectations are consistently met
Set, monitor, and document performance and development goals for direct reports