Operations Manager II

Andersen Corporation • Jessup, MD

11h

About The Position

Renewal by Andersen has an exciting opportunity for an Operations Manager in our Jessup, MD office! This individual is a key member of the leadership team. They are responsible for managing and driving the process of continuous improvement for the warehouse function and to achieve the overall business results for assigned area(s) of responsibility.

Requirements

• Four-year degree, or equivalent education and experience
• Four to eight years of proven management experience
• Intermediate knowledge of operation processes and IT systems
• Intermediate understanding of installation processes and requirements
• Intermediate Lean process skills and financial knowledge
• Strong communication skills
• Strong coaching skills
• Strong problem-solving and customer resolution skills

Responsibilities

• Manage processes that support sales order entry to ensure accuracy and minimize quality issues.
• Develop and implement lean processes to ensure continuous improvement; support new and developing operations in establishing best ‘back of the house’ processes.
• Manage the installation and service processes within the branch to ensure that standards are consistently upheld, while delivering high-level homeowner satisfaction.
• Manage installation, tech, and service capacity to ensure levels are sufficient to meet brand demands and allow for growth.
• Manage technical measures, maximizing efficiency, focus on reduction of remakes, and increased first-time-through.
• Responsible for supply chain functions within the branch, including shipping, receiving, and purchasing, utilization of corporate purchased programs and utilization of individual vendors when necessary to quality and cost containment.
• Participate as part of branch leadership team in achieving annual operating goals and general leadership of the branch.
• Manage the accounts receivable and payable functions to ensure payables are processed in a timely manager, manage subcontractor payments, proper close-out of jobs and manual check requests.
• Responsible for leading branch functions to support compliance and safety, to include permitting, environmental reporting, and safety program.

Benefits

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing
• Medical, Dental and Vision Coverage
• Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Career Growth Planning & Nationwide Career Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager