Operations Manager II

Element U.S. Space & Defense • Camden, AR

5d

About The Position

As a result of planned growth and organizational restructuring EUSSD is seeking an Operations Manager based in Camden, AR to lead all functional areas and drive the daily strategy that optimizes the resources to deliver value to customers.

Requirements

• Demonstrated management skills, including coaching and developing engineering personnel and technical service teams
• Minimum 5 years of management experience in a P&L environment
• Supervision of large teams (i.e. 15+) group environments
• Developing high performing cohesive teams
• Developing and implementing efficient and effective operational processes
• Must have at least 8 years technical experience in the test laboratory business (preferably an independent lab)
• Project Management – delivering excellent customer service
• Experience with engineering services and/or products to the Aerospace, Space and/or Defense Industries. Test Lab industry experience is highly desired
• Strong verbal and written technical communication skills
• Seasoned professional, competent with leadership and management of Operations
• Must be eligible to work in the US without sponsorship (present and future) and able to pass a drug test and DMV and background check
• Bachelor’s degree in Engineering, Business/ related area or equivalent military and testing industry experience
• Minimum of 5 years of progressive related experience at a management level or an equivalent combination of education and relevant experience

Nice To Haves

• Experience with engineering services and/or products to the Aerospace, Space and/or Defense Industries. Test Lab industry experience is highly desired

Responsibilities

• Implement the corporate vision.
• Demonstrate leadership, set the standard for integrity, ethics and job performance in accordance with the NTS Core Values
• Communicate to employees operational goals and objectives
• Provide guidance, direction and developmental opportunities that allow staff talents to be identified and groomed.
• Train, supervise and direct Department Managers, Program Managers, and Engineers relevant to their duties and obligations
• Direct and manage the daily operations to ensure customer satisfaction through on time delivery, quality and excellent customer service
• Provide motivation and training necessary to ensure employees consistently offer outstanding levels of service to customers, and maintain standards necessary to achieve and be recognized for superior customer satisfaction
• Manage according to corporate policies and procedures to ensure regulatory compliance and optimal efficiencies
• Manage staff resourcing to ensures proper skill sets to achieve corporate goals with approval authority on all new hires, reviews, increases and terminations for employees
• Lead all areas of operations to execute within budget, cost and quality
• Lead operational strategy development to ensure competitive advantage in the test market
• Continuously improve processes through excellent root cause identification, corrective action, standard work development and operational discipline.
• Foster a work environment that promotes teamwork and cooperation where employees can prosper, find rewards in their efforts and be continuously challenged to improve the performance of the division

Benefits

• Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Flexible Spending Accounts
• Seven (7) paid holidays and four (4) paid floating holidays, depending on your hire date
• Paid Time Off (PTO), accrued biweekly
• 401k with employer match
• Twelve (12) hours of Paid Volunteer Time Off (PVTO) each year
• Tuition reimbursement and other employee programs
• Flexible schedules offered at some of our labs
• Monthly Lab Bonus plans (Based on position)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees