Operations Manager I- Salt Lake City

Andersen Corporation•Salt Lake City, UT

48d•$99,216 - $153,784

About The Position

Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members' personal and professional growth, and celebrating our differences. We are committed to an inclusive workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they're most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you. Renewal by Andersen (RbA) has an exciting opportunity for an Operations Manager for our Salt Lake market. As an Operations Manager you will manage the post -sale operations within a small to mid-size CORO market to assure delivery of outstanding service and quality throughout all phases of the process.

Requirements

Four-year degree or an equivalent combination of education and experience
3 to 5 years of proven management experience.
Basic knowledge of operation processes/IT systems.
Basic understanding of installation processes and requirements.
Basic Lean process skills.
Basic Financial knowledge
Strong problem solving and customer resolution skills.

Responsibilities

Manage processes that support sales order entry to ensure accuracy of order entry and perform quality verification steps to minimize quality issues.
Development and implementation of lean processes within operations to insure continuous improvement. Support new and developing operations in establishing best "back of the house processes.
Manages the installation and service processes within the branch to assure that installation standards are consistently upheld, while delivering high level of HOS. Manages installation, tech and service capacity to assure levels are sufficient to meet branch demands and allow for growth.
Manage technical measures, maximizing efficiency, focus on reduction of remakes, and increased first time through.
Responsible for supply chain functions within the branch including shipping, receiving and purchasing. Including utilization of corporate purchased programs and utilization of individual vendors when necessary to quality and cost containment.
Participate as a part of the branch leadership team in achieving annual operating goals and general leadership of the branch.
Manage the accounts receivable and payable functions to ensure payables are processed in a timely manner, manage subcontractor payments, proper close-out of jobs and manual check requests.
Responsible for leading branch functions to support compliance and safety to include; permitting, environmental reporting, and safety program.
Direction and responsible for installation supervisor, retail service representatives, service representatives, scheduling, and warehouse.