Operations Manager - Gas Operations

Career finder•Chicago, IL

About The Position

PGL, a subsidiary of WEC Energy Group, is seeking a Operations Manager - Gas Operations in our Chicago, Illinois location. About Us WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication. If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.Job Summary The Operations Manager is responsible for various field operational activities. These activities vary depending on their assignment but could include: managing electric or gas construction and maintenance activities and providing direct supervision of the electric/gas supervisory staff in an Area; identifying and implementing strategic direction and best practices relating to field operations and resource management including the scheduling of work (internal/external) and the strategic management of the contracted workforce. In all cases the main focus of the Operations Manager is operational safety, customer satisfaction, financial accountability and resource management. In addition, the Operations Manager may be called on to perform other roles including: Incident Commander; Company Resource Manager and Utility Mutual Assistance Coordinator. Be On - Call Weekends or holidays as required.

Requirements

A Bachelor’s degree in a relevant discipline is desired. In lieu of a degree, a minimum of five years of electric/gas distribution construction and maintenance experience in a leadership role is required.
Minimum of five years of supervisory experience and knowledge of field operations are required.

Nice To Haves

Preferred Leadership Experience - The leadership experience should be a leader of leaders.

Responsibilities

Ensure that all work is performed according to safety rules, work procedures and construction standards and according to the engineered design
Ensure the safe operation of our distribution facilities and maintain prompt response to emergencies
Ensure Customer Satisfaction goals are met and customer concerns are addressed promptly related to construction activities
Ensure work force is effectively trained so as to develop employee skills as well as meet all legal requirements for training
Provide direct reports with training and work experience opportunities necessary to ensure personal success.
Monitor and manage workload and schedule to meet required by dates. Work with all areas to share resources as necessary.
Develop and implement innovative construction and maintenance practices to reduce costs and improve efficiency
Ensure effective management of construction contracts and contractors
Provide strategic direction for contracted labor resources
Provide direction and support to engineering, expediting and construction to achieve departmental and Area goals for on-time service installations, reliability and budgets
Provide oversight of work scheduling and resource allocation either globally or within an Area depending on assignment
Establish, monitor and manage key business process, metrics and cost controls to achieve construction and operational goals
Monitor, manage and control operational budgets to meet budgetary goals
Develop and implement staffing plan
Provide leadership during escalated events (storms, outages, other emergency situations)
Fill leadership roles as necessary (Area Manager, Manager of Customer Service, Operations Supervisor, etc.)