Operations Manager - Fleet & Projects

Acrt, Inc.•Baton Rouge, LA

34d

About The Position

Bermex offers expert utility consulting services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading and installation. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. The Operations Manager - Fleet & Projects provides leadership and oversight of key operational functions that support company-wide efficiency, compliance, and service delivery. This position manages the corporate fleet in partnership with EMKAY, coordinates project startup and contract administration activities, and ensures the accuracy of Operator Qualification (OQ) documentation and reporting. The role also supports operational excellence by reviewing call center practices and identifying opportunities for improvement across departments

Requirements

HS Diploma, Trade Certification or Associate's Degree
Minimum of three (3) years of experience in operations management, fleet coordination, or project administration.
Strong analytical, organizational, and communication skills.
Proven ability to manage multiple priorities and cross-functional initiatives.
Ability to multi-task, and work independently and as a team
Exceptional flexibility in daily routines and scheduling
Adequate time management skills to finish work in a timely manner
Excellent communication skills, comfortable interacting with management and customers
Strategic and analytical thinking
Vendor and contract management
Project lifecycle coordination
Process improvement and reporting
Leadership and collaboration
Attention to detail and accountability

Nice To Haves

Preferred Bachelor's degree in Business Administration, Operations Management, or related field; equivalent experience may be considered.
Experience with third-party fleet service providers (e.g., EMKAY) preferred.

Responsibilities

Oversee day-to-day fleet operations in partnership with EMKAY to ensure vehicle availability, maintenance compliance, and cost control.
Monitor and analyze fleet performance metrics, lifecycle costs, and vendor service levels.
Ensure adherence to company fleet policies and all applicable regulatory requirements.
Organize and manage project startup activities, including communication with internal stakeholders, documentation setup, and scheduling.
Maintain contracts, OQ documentation, and project files to ensure accuracy and compliance.
Develop and distribute weekly project and operational reports to leadership.
Evaluate and recommend improvements for call center processes and service delivery.
Collaborate with other department leaders to streamline workflows and promote consistent operational practices.
Identify and implement process improvements to enhance productivity and accountability.
Work cross-functionally with departments such as Operations, Safety, HR, and IT to support organizational goals.
Provide guidance and feedback to staff involved in fleet, project, and call center support activities.