Operations Manager/Facilities II

Brevard Achievement Center•Rockledge, FL

32d

About The Position

Manages seamless operations across assigned federal and commercial contracts, delivering expert facility management solutions across military bases, federal campuses, and high-security government facilities. The position's core focus is on driving Contractual performance and adhering strictly to Performance Work Statements (PWS) while assuring high quality workmanship throughout the contract lifecycle (1-to-7-year durations). This involves direct oversight of multi-functional lines of business including Building Operations & Maintenance, Landscaping & Grounds Maintenance, Janitorial & Environmental Services, security, fleet, and logistics. The role requires extensive depth of expertise and knowledge in specialized functions that can be used to develop efficient and innovative ways to accomplish the organizations business strategies, specifically emphasizing predictive maintenance, infrastructure upkeep, compliance, and sustainability at every level. Work is performed with considerable latitude in the use of initiative and independent judgment. Position seeks technical guidance on unusual or complex problems or issues.

Requirements

Bachelors degree in Facilities Management, Engineering, Business Administration, or a related field.
Six (6) or more years of community-based program management with progressively responsible experience in facilities management, operations management, contract management, or a related field.
Four (4) years of supervisory experience.
A combination of education, certification, training, and/or experience may suffice for the above requirements.
Experience using scheduling tools including Microsoft Office (PowerPoint, Excel, Word), MS Project, EWRS, MAXIMO or equivalent computerized maintenance management system (CMMS) system.
Must currently have and maintain Certified Facility Manager Professional (FMP) and OSHA 30 or obtain within one year of employment.
Must hold a valid drivers license with a clean driving record and have reliable transportation.
Must satisfy Florida Department of Children and Families (DCF) Level 2 background screening requirements.
Must pass a pre-employment drug screening.

Nice To Haves

Experience working with individuals with disabilities.
Experience with AbilityOne or other set-aside contracting.
Experience with government contract management.

Responsibilities

Oversees staff, workflows, and activities for assigned federal and commercial contracts, ensuring full compliance with applicable rules, regulations, and laws.
Resolves customer issues and ensures that all contractual obligations are met.
Manages day-to-day facility operations, including maintenance, custodial services, landscaping, and security.
Monitors and analyzes contract performance metrics, including labor hours, ratios, productivity measures, and budget adherence.
Provides contract oversight and ensures effective use of quality control systems, tools, and reporting processes.
Reviews and approves bid documents, technical specifications, and contract-related submissions.
Supports business development initiatives, participates in pursuit teams, and provides technical expertise for proposals, quotes, and work plans.
Engages in customer visits, site walks, and activities related to new and future work opportunities.
Ensures accurate and timely completion of reports and documentation in alignment with legal, regulatory, funding, accreditation, and organizational standards.
Develops, implements, and maintains quality control and safety plans for assigned contracts.
Maintains policies, procedures, and systems necessary to support quality, compliance, and continuous improvement.
Ensures adherence to building, safety, security, and environmental codes and regulations.
Participates in organization-wide strategic planning, innovation initiatives, and interdepartmental decision-making.
Prepares, manages, and monitors facility budgets, including maintenance and capital requirements.
Evaluates vendor contracts, negotiates service agreements, and ensures procurement aligns with operational and budgetary goals.
Tracks key performance indicators (KPIs) to assess efficiency, identify risks, and recommend operational improvements.
Supervises and mentors facilities personnel, including maintenance technicians, custodial staff, and contractors.
Conducts performance evaluations, provides coaching, and identifies training and professional development needs.
Develops staffing plans to support efficient operations across sites.
Identifies and implements development opportunities for maintenance employees, including opportunities that support inclusion of persons with disabilities.
Provides or coordinates training and instruction relating to facility operations, safety, and organizational standards.
Collaborates with other departments on site planning, development, and operational improvements to meet customer and client needs.
Builds and maintains relationships with service industry partners, nonprofit organizations, federal agencies, and local businesses.
Supports research and development of new service contract proposals and operational solutions.
Selects, motivates, and evaluates leadership personnel; provides or coordinates staff training and development; works with employees to correct deficiencies; implements discipline and termination procedures.
Assesses and monitors work methods and procedures; identifies opportunities for improvement and implements changes.
Oversees and/or participates in the development and administration of budgets; may approve the forecast of funds needed for staffing, equipment, materials, and supplies; may approve expenditures and implement budgetary adjustments as appropriate and necessary.