Operations Legal Support Specialist (in-office) - Midvale, UT
About The Position
Zions Bancorporation is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities. ETO is committed to helping our employees grow, develop and advance in their career. Our Workforce of the Future and UpSkilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business. Together we are building a culture that values diversity, celebrates growth, and creates a space of belonging for all our team members. Our people are what set us apart and make us great. We are currently accepting applications for an Operations Legal Support Specialist located in Midvale, Utah. The schedule is Monday-Friday 8:30 am-5:00 pm in-office located at 7860 South Bingham Junction Blvd., Midvale, UT 84047. The ideal candidate for this position will have the skills and experience necessary to: Process and/or assist branch personnel in creating customer letters that are in compliance with current procedures. Perform necessary research and process third-party account verification requests in a timely fashion, while also ensuring customer data is protected. Ensure the company is compliant with all applicable state and federal laws, statutes and regulations by analyzing and processing information relative to account verification documents. Provide customer support and resolve problems. Perform other duties as required.
Requirements
- Requires a High School diploma or equivalent and 2+ years of banking, specifically bank operations or other directly related experience.
- A combination of education and experience may meet job requirements.
- Working knowledge of banking operations process and procedures.
- Must have excellent decision, resolution, and customer service skills.
- Working knowledge of computer programs including word processing, spreadsheets, etc.
Responsibilities
- Process and/or assist branch personnel in creating customer letters that are in compliance with current procedures.
- Perform necessary research and process third-party account verification requests in a timely fashion, while also ensuring customer data is protected.
- Ensure the company is compliant with all applicable state and federal laws, statutes and regulations by analyzing and processing information relative to account verification documents.
- Provide customer support and resolve problems.
- Perform other duties as required.
Benefits
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
- Employee Ambassador preferred banking products
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
