Operations Leasing and Sales Intern

Redwood Living Inc • Vermilion Township, OH

6h • Onsite

About The Position

At Redwood Living, Inc. (“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on-site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences. We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations.

As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward-thinking organization. At Redwood, you’ll find more than a job - you’ll find a place to grow, lead, and make a difference.

The Operations Leasing & Sales Intern supports the daily operations of the neighborhood office while gaining hands-on experience in property management. This role focuses on assisting with apartment home showings, supporting local marketing efforts, and following up with prospective residents. The intern will develop strong sales acumen, customer service and communication skills through regular interaction with prospects, residents, and onsite team members. Our internship provides professional-level learning in leasing, sales, marketing, customer relationship management, business and financial management. As such, you will be expected to act as a Redwood brand ambassador, promote our brand and provide the best resident experience possible. All Redwood employees are expected to conduct all organizational business and practices in accordance with Redwood company policies.

Requirements

• High school diploma or equivalent
• Valid driver’s license
• General computer efficiency

Nice To Haves

• Exceptional customer service skills
• Ability to operate smartphone, tablet, and computers
• Be enrolled in a college or university as a rising or current junior or senior by the start of the internship.
• Currently pursuing a Leasing, Sales or Marketing undergraduate degree

Responsibilities

• Learn Redwood’s sales process & assist with conducting apartment tours for prospective residents
• Answer and direct incoming phone calls and emails in a professional manner
• Learn and maintain knowledge of neighborhood pricing, specials, and promotions, and communicate updates as needed
• Conduct external marketing outreach efforts in the community
• Assist with scheduling resident appointments to discuss lease renewals and leasing options
• Complete and organize move‑in documentation and paperwork
• Assist with processing lease applications and communicating next steps to prospective residents
• Help ensure community grounds are well maintained and report any concerns to the maintenance team
• Follow company standards related to documentation, resident files, budgets, and controlled expenses
• Travel between Redwood neighborhoods as needed
• Perform other related duties as assigned

Benefits

• Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see why Redwood is a great place to work:Redwood Apartment Neighborhoods | Employee Benefits & Perks [http://www.byredwood.com/benefits]

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 101-250 employees