Operations Leader - Central Distribution Center

Delta Faucet Company of Tennessee • Jackson, MS

8d • Onsite

About The Position

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence. Your role at Delta Faucet: As the Operations Leader for our continuously operating omnichannel distribution center in Jackson, TN, you will be responsible for leading a team of experienced operations leaders and employees to provide exceptional service to internal and external customers. You will provide input long-term DC strategy and work cross-functionally across the network to drive company growth and success, now and into the future. This role reports to the Site Director for our Central Distribution Center at the Jackson, TN location and works alongside our Optimization Leader. The CDC is co-located with a manufacturing site therefore collaboration and alignment with manufacturing operations leaders is necessary . This role will manage the Group Leaders and employees within the Central Distribution Center (CDC).

Requirements

• A minimum of 5 years supervisory experience, preferably in a distribution/fulfillment environment or an equivalent combination of experience and education.
• Experience managing people leaders.
• Knowledge of warehouse inventory management processes, including inventory auditing, product slotting, and inventory optimization.
• Demonstrated success inspiring, motivating, and leading large teams.
• Be an agent for change, using data and breakthrough thinking to create winning strategies.
• Strong background as a constant coach for direct and indirect reports.
• Demonstrated ability to implement projects or processes with urgency and drive business results.
• Proven dedication to collaboration, inclusiveness, and employee engagement.
• Must be able to sit and stand for long periods of time, walk long distances, work on uneven surfaces, and lift up to 50lbs.
• Ability to learn to operate standard warehouse equipment is a must (forklifts, PIT, Handjacks, etc)

Nice To Haves

• Bachelor’s Degree preferred.
• 5S and Six Sigma experience preferred.

Responsibilities

• As a key part of the Central Distribution Center (CDC) leadership team, create and implement winning service strategies for the site in support of company goals and initiatives.
• Provide outstanding leadership, development, and support for a team of 4-6 salaried and hourly leaders across outbound distribution functions such as picking, replenishment/warehousing, material movement, outbound/inbound dock operations.
• Management functions include mid-to-long range planning for budget management, project coordination, leading improvement activities, and supporting Group Leaders’ execution of day-to-day operational processes.
• This position will coordinate and/or participate in safety, quality, delivery, and cost improvement projects.
• Role model cross collaboration with other departments within the building where there are opportunities to do so.
• Monitoring Key Performance Indicators (KPI) to track success and/or provide innovative and creative solutions to recurring problems.
• Ensure that SOPs are always followed in accordance with policy.
• Maintain or improve customer service standards, control mis-ship and backorders and locate product as needed.
• Plan, manage and maximize all inventory functions.
• Partner with HR to attract and retain qualified and motivated workforce, while encouraging new ideas for improvements.
• Provide outstanding people leadership and facilitate employee engagement.
• Demonstrate safety and promote a culture of safety, 5S, and continuous improvement.

Benefits

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees