Operations Lead|Part-time| Chartway Arena @ Old Dominion University

Oakview Group•Norfolk, VA

65d•$22•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Operations Lead provides general support to Operations Department staff through labor and crew supervision. Performs a variety of set up, conversion, custodial, maintenance, engineering and project work. Directs, supervises and inspects event conversions. Performs inspections, prepares task lists, and performs minor maintenance and repairs. About the Venue Chartway Arena is a 9,100-seat multi-purpose arena located on the campus of Old Dominion University. Operated by OVG since it opened in 2002, Chartway Arena is known as one of the premier mid-sized collegiate venues in the country. Chartway Arena is home to Old Dominion Monarch Men's and Women's basketball, as well as concerts, family shows and other attractions for the Hampton Roads area.

Requirements

High School diploma + 1-3 years of conversion experience, preferred
Excellent safety record and work ethic
Must be able to lift 50lbs or more on a regular basis
Ability to work long hours and varied schedules
Must be able to work nights, weekends, and holidays
Must be self-motivated and work under little supervision
Ability to prioritize tasks in the most productive and/or appropriate manner
Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility
Possess any licenses, certificates or training required by local, state or national authorities for the operation of the equipment found in the facility
Follow oral and written instructions and communicate effectively with other in both oral and written form
Organize and prioritize work to meet deadlines.
Work effectively under pressure and/or stringent schedule and produce accurate results
Ability to maintain an effective working relationship with clients, employees, patrons and others
Remain flexible and adjust to situations as they occur

Responsibilities

Lead and direct operations staff and supervisors when operations manageris not available
Report any issues directly to Operations Manager in a timely manner.
Perform duties for set up and removal various events including but not limited to basketball, staging, tables, seats, and risers.
Repair and report any major damages of retractable and permanent seats to Operations Manager
Proactively use all safety mandates and teach others safety protocols
Promote a safe and efficient work environment
Be available for event support, as needed
Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard
Complete conversions in order to create winning experiences and timeless memories for guests
Assisting other departments as assignedincluding Director of Venue Maintenance.
Work extended and/or irregular hours including nights, weekends and holidays, as needed. Fill in for Operations Manager when needed.
Perform strenuous physical duties at times, including lifting, carrying, moving, walking extensively throughout the building, working from various heights, and around moderate to loud noises
Operate equipment such as hand trucks, pallet jacks, forklifts, etc.