Operations & Improvement Consultant (all levels)

PA Consulting•Boston, MA

2d•Hybrid

About The Position

We are PA Consulting, and we are not a traditional consulting firm. We are different in what we do and how we do it. We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. We’re looking for talented consultants to join our Operations & Performance Improvement team and help transform clients’ business operations across all major sectors. You will work on engagements that range from short term tactical improvements to end to end operations strategy, tackling projects that are critical to the growth and resilience of global organizations. Term tactical improvements to end-to-end. Our clients’ challenges include defining operations strategy, designing and delivering the capabilities of tomorrow, and driving both incremental and transformational change—creating value through technology, digitalization, globalization, innovation, cost out, and revenue growth. You’ll gain meaningful exposure to complex organizations and play a direct role in how they operate and perform.

Requirements

Demonstrated problem solving, analytical thinking, and structured delivery capabilities with a track record of tangible performance improvements.
Strong relationship building, communication (written and verbal), and stakeholder management skills with comfort operating in fast moving environments.
Evidence of leadership, ownership, and commercial acumen with the ability to formulate and deliver creative and value adding solutions to client issues.

Nice To Haves

Experience with operating model design, business analysis, product ownership, or enterprise transformation.
Exposure to sectors such as life sciences, consumer, industrials, financial services, or technology.

Responsibilities

Design & deliver supply chain, manufacturing and operations strategy: Support or lead components of operating model and operations strategy work, from vision and design principles to implementation.
Optimize performance: Map and improve end‑to‑end processes, streamline workflows, and embed operational excellence and continuous improvement.
Plan supply chain and manufacturing operations: Support demand/capacity planning, manufacturing operations planning, and service delivery models to enhance throughput and service levels.
Drive value realization: Develop business cases, benefits frameworks, and cost‑out levers; track and report value delivery.
Transform at pace: Build pragmatic transformation roadmaps, mobilize change, and ensure sustainable adoption with clients.
Partner across disciplines: Collaborate closely with strategy, digital, data/analytics, and agile teams to deliver integrated solutions.
Engage stakeholders: Work shoulder‑to‑shoulder with client teams—facilitating workshops, framing problems, structuring analysis, and communicating insights clearly.