Operations Hire Ahead- Loan Servicing

ICCU • Chubbuck, ID

3d

About The Position

Do you have excellent organizational skills? Do you enjoy helping other people? Would you like to learn and perform a variety of functions at work? If so, you could be the perfect candidate for our Operations Hire Ahead role at ICCU! ICCU’s mission is to help our members achieve financial success. As an Operations Hire Ahead, you will learn and perform various duties within the Operations Teams to ensure member satisfaction through courteous, accurate, and efficient service. At work, your Primary Responsibilities will include: Picking up, sorting, and processing mail from USPS. Imaging and reviewing documents for readability and storage. Fulfilling supply requests and managing interoffice mail. Processing loan maintenance requests and securing liens on titles for consumer loans. Reviewing and processing faxes, emails, and phone calls. Processing consumer and real estate payoff quotes. Maintaining homeowner’s insurance records, keying mortgage payments, and processing reconveyances. Assisting with account research including photocopy requests, statement reviews, etc. Maintaining deposit accounts, keeping reports, and processing various transactions. Interpreting and keying system exceptions related to card accounts. Completing various card and ATM maintenance. Maintaining and supporting positive vendor relationships.

Requirements

• A High School Diploma or GED.
• The ability to always maintain the confidentiality of Credit Union and member records.
• The ability to sit for extended periods of time
• Lift 20-40 pounds of office supplies
• Reach keyboards
• Operate basic office machines.
• You must be eligible for membership at ICCU to obtain employment.

Responsibilities

• Picking up, sorting, and processing mail from USPS.
• Imaging and reviewing documents for readability and storage.
• Fulfilling supply requests and managing interoffice mail.
• Processing loan maintenance requests and securing liens on titles for consumer loans.
• Reviewing and processing faxes, emails, and phone calls.
• Processing consumer and real estate payoff quotes.
• Maintaining homeowner’s insurance records, keying mortgage payments, and processing reconveyances.
• Assisting with account research including photocopy requests, statement reviews, etc.
• Maintaining deposit accounts, keeping reports, and processing various transactions.
• Interpreting and keying system exceptions related to card accounts.
• Completing various card and ATM maintenance.
• Maintaining and supporting positive vendor relationships.

Benefits

• Competitive Pay
• Medical, Dental, & Vision Insurance (ICCU covers over 85% of the premium)
• Generous Paid Time Off
• 11 Paid Holidays
• Matching 401K AND Pension
• Tuition Reimbursement
• Employee Assistance Program
• Employee Wellness Program
• Paid Group Life and Disability Insurance
• Awesome Culture
• Business Discounts (such as loan discounts, cell phone services, and gym memberships)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees