Operations Generalist AK

TOTE Resources LLC•Anchorage, AK

1d•Onsite

About The Position

This position provides coverage support for TOTE Maritime Alaska clerical staff in Anchorage Essential Job Responsibilities Examples of daily tasks (will vary based on where coverage is being provided): Utilize internal systems (e.g. Enterprise Asset Management (EAM), Cargowise, Mainsail) to track container shipments Engage with customers via phone or email regarding questions about deliveries, pickups, etc. Generate reports via internal systems to be utilized by multiple departments Audit reports, bills of lading, and delivery schedules for accuracy Communicate with carriers to coordinate container logistics Record movement of containers and trailers entering and exiting the Anchorage terminal Reference quotes for Northbound and Southbound container movements Data entry using internal systems or Microsoft Excel Build positive, collaborative relationships with internal employees Other duties as assigned

Requirements

High School Graduate (or equivalent)
Clerical office experience or training preferred
Meet the federal training standards required for transportation workers within 90 days or as schedule allows
Membership in Teamsters Local 959 is required upon acceptance of the position
Excellent customer service skills
Excellent verbal and written communication skills
Good math skills
Good organizational skills
Must be a team player
Ability to multi-task and prioritize
Ability to work with little or no supervision
Ability to work under pressure with a high level of accuracy
Ability to work flexible hours, including evenings and weekends, as required
Computer literate, with the ability to utilize standard software applications and be proficient in Windows and MS Office Suite (Outlook, Word, PowerPoint and Excel)
Independent judgment and work prioritization skills in a high-pressure environment, while simultaneously managing various work assignments

Nice To Haves

Clerical office experience or training preferred

Responsibilities

Utilize internal systems (e.g. Enterprise Asset Management (EAM), Cargowise, Mainsail) to track container shipments
Engage with customers via phone or email regarding questions about deliveries, pickups, etc.
Generate reports via internal systems to be utilized by multiple departments
Audit reports, bills of lading, and delivery schedules for accuracy
Communicate with carriers to coordinate container logistics
Record movement of containers and trailers entering and exiting the Anchorage terminal
Reference quotes for Northbound and Southbound container movements
Data entry using internal systems or Microsoft Excel
Build positive, collaborative relationships with internal employees
Other duties as assigned