Operations Generalist

TOTE Resources LLC • Anchorage, AK

2d • Onsite

About The Position

This position provides coverage support for TOTE Maritime Alaska clerical staff in Anchorage

Requirements

• High School Graduate (or equivalent)
• Clerical office experience or training preferred
• Meet the federal training standards required for transportation workers within 90 days or as schedule allows
• Membership in Teamsters Local 959 is required upon acceptance of the position
• Excellent customer service skills
• Excellent verbal and written communication skills
• Good math skills
• Good organizational skills
• Must be a team player
• Ability to multi-task and prioritize
• Ability to work with little or no supervision
• Ability to work under pressure with a high level of accuracy
• Ability to work flexible hours, including evenings and weekends, as required
• Computer literate, with the ability to utilize standard software applications and be proficient in Windows and MS Office Suite (Outlook, Word, PowerPoint and Excel)
• Independent judgment and work prioritization skills in a high-pressure environment, while simultaneously managing various work assignments

Nice To Haves

• Clerical office experience or training preferred

Responsibilities

• Utilize internal systems (e.g. Enterprise Asset Management (EAM), Cargowise, Mainsail) to track container shipments
• Engage with customers via phone or email regarding questions about deliveries, pickups, etc.
• Generate reports via internal systems to be utilized by multiple departments
• Audit reports, bills of lading, and delivery schedules for accuracy
• Communicate with carriers to coordinate container logistics
• Record movement of containers and trailers entering and exiting the Anchorage terminal
• Reference quotes for Northbound and Southbound container movements
• Data entry using internal systems or Microsoft Excel
• Build positive, collaborative relationships with internal employees
• Other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED