Operations Floor Systems/Network Engineering Subject Matter Expert (SME)

CACI International

3d • Onsite

About The Position

CACI has an exciting and immediate opportunity for an Operations Floor Systems/Network Engineering Subject Matter Expert (SME) to support the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South Carolina. This is a shift work position in a work center providing 24x7x365 support. Shaw AFB is conveniently located. A 2-hour drive to the north gets you to Charlotte, NC, to the east is Myrtle Beach, and Charleston, SC is to the south. You’ll have access to big city excitement, a quiet beach walk or small-town Southern hospitality. If you want to use your advanced IT skills to support national security then this is the job for you. You’ll get to use leading edge technology as you sustain and defend the networks our Air Force warfighters use in the CENTCOM theater. From a career perspective, this program provides opportunity for upward and lateral mobility, by moving up to positions of increased responsibility or moving laterally across work centers to apply your expertise in other disciplines.

Requirements

• B.S. degree in related field and 5 or more years’ relevant IT experience OR 7 or more years’ relevant IT experience
• Unix/Linux, Firewall and HBSS experience.
• Ability to obtain an Interim Secret clearance prior to start date.
• DoD 8570 IAT II Baseline Certification (Security+ CE or equivalent).
• Must possess experience and demonstrate an understanding with installation of Microsoft Windows Server in Host and Compute Environments, and Windows Server 2012 using server images
• Experience with implementation of storage solutions, window containers, high availability, Domain Name Systems (DNS), Dynamic Host Configuration Protocol (DHCP), network connectivity and remote access solutions, core and distributed network solutions, advance network infrastructure, and maintain and monitor server environments.
• Must possess experience and demonstrate an understanding with managing Microsoft users and permissions, creating active directory domain services (AD DS) forests, designing server infrastructure, troubleshooting networks, and protecting network and user data.
• VMware Certified Technical Associate (VCTA) certification.
• CCNA certification.
• ITIL Foundation certification within 60 days of start date.

Nice To Haves

• Experience working in DoD, Air Force, and local base environments.

Responsibilities

• Serve as the Operations section/shift lead, providing 24/7 Tier 2 enterprise IT help desk support.
• Troubleshoot escalated complex systems/network hardware, software, and services problems.
• Document processes and logic diagrams for regularly accomplished tasks on the NOSC operations floor and processes used by support technicians.
• Research and analyze network topology using NOSC automated toolsets and networking metrics to ascertain connectivity, topology, and status to recognize sub-standard network performance.
• Develop reports and trend analysis documentation on bandwidth and network security incidents.
• Use the Firewall toolset to accurately analyze and report on the overall health of local and deployed firewalls.
• Perform enterprise-level firewall fault isolation and correction to include troubleshooting ACLs affecting other network traffic.
• Perform local installation, and local and remote administration of firewalls.
• Develop and maintain training plans for operations floor positions.
• Mentor and train operations personnel on new system installations and operating application upgrades.
• Provide oral and written briefs, presentations, and professional reports to Government senior leaders and decision makers.
• Develop and review detailed or complex technical documents.
• You may also have an opportunity to deploy/travel to CONUS locations (up to 10%).

Benefits

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
• We offer competitive compensation, benefits and learning and development opportunities.
• Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
• At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees