Operations Financial Analyst, Financial Planning & Analysis

Shake Shack•New York, NY

About The Position

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Summary Reporting to the Manager, Financial Planning & Analysis, the Operations Financial Analyst, Financial Planning & Analysis will be the liaison between Finance and Operations. This role will own the weekly and monthly field reporting, provide ongoing performance analysis and insights, and act as one of the main points of contact for questions from the field related to individual Shack financial performance. Working cross-functionally, the Operations Financial Analyst will help identify performance drivers and improvement opportunities, support pre-opening budgeting, and build durable Excel-based tools and dashboards that improve visibility, consistency, and decision-making across Company Operated Shacks.

Requirements

Strong Excel skills that transalte to building models, dashboards, and repeatable reporting outputs.
Strong communicator and able to engage effectively with stakeholders across varying backgrounds.
Ability to analyze raw data, draw conclusions, and communicate a clear story.
Highly detail-oriented, well organized, and able to handle reoccurring deadlines in conjunction with ad-hoc requests.
Bachelor's Degree Education or Certificate Details Finance, Accounting, Economics, Business, or another relavent field
1-2 years Related Experience Prior experience in finance, banking, accounting, or another relevant field.

Nice To Haves

Restaurant/QSR experience or demonstrated understanding of restaurant KPIs and P&L mechanics.
Working knowledge of SQL and/or a data tool (Python, Alteryx, Tableau)

Responsibilities

Field Reporting: Own weekly and monthly Shack performance reporting shared with Operations. Partner cross-functionally with Ops leadership on reporting to ensure it aligns with current field initiatives. Develop an end-to-end understanding of the metrics our Operators are held to and become one of the primary contacts for cross-functional questions
Financial Analysis: Analyze Shack-level financial results, identify drivers, and communicate variances to business partners. Develop a system to proactively flag underperforming Shacks and collaborate with various leaders on a plan to correct their path. Support ad-hoc analyses used in strategic decision making, monthly reporting, and/or quarterly earnings
Field P&L Support: Serve as one of the main points of contact for field questions related to their Shacks financial performance. Translate financial language and results into operator-relevant understanding and actions. Build credibility with the field and Operations leadership through kindness, responsiveness, clarity, and practical recommendations
Pre-Opening: Support the annual budgeting, monthly forecasting, and reporting processes for Pre-Opening Expense.

Benefits

Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance
Employer Paid Life and Disability Insurance
401k Plan with Company Match
Paid Time Off
Paid Parental Leave
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and Growth Opportunities