Operations Expert - Associate
About The Position
Operations is responsible for driving the planning and day-to-day management of the Business to ensure alignment with the Bank's mission and strategic goals. You set the direction and manage performance to meet bank targets. Your focus on continual performance improvement directly supports the organization's success. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource Groups support an inclusive workplace for everyone and promote community engagement Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits Educational resources, matching gift and volunteer programs
Requirements
- Operational planning and day‑to‑day business management
- Performance management against defined bank targets
- Understanding of internal operations, processes, and controls
- Ability to identify, assess, and manage operational risk
- Clear communication of operational requirements and process changes
Nice To Haves
- Strategic, forward‑looking mindset aligned to bank objectives
- Strong process improvement and change‑implementation capability
- Proactive risk anticipation rather than reactive issue management
- Ability to build trusted relationships with regulators, vendors, and internal stakeholders
- Continuous improvement mindset with accountability for outcomes
Responsibilities
- Identifying and prioritizing product and service improvement opportunities and creating plans for implementation utilizing comprehensive knowledge of the company's internal operations to develop forward-looking focus for business
- Supporting bank strategy, proactively identifying and managing areas of risk
- Maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions
- Communicating changes to operational requirements and their impact on relevant processes and controls
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
