Operations Director

Pelvic Rehabilitation Medicine•West Palm Beach, FL

54d

About The Position

The Operations Director will oversee operational performance, strategic growth, and quality of care at [facility/location] within Pelvic Rehabilitation Medicine (PRM). This role is responsible for driving operational excellence, implementing standardized workflows, and ensuring exceptional patient and provider experiences. The Director will collaborate closely with clinical and administrative leadership to optimize efficiency, revenue, and patient outcomes.

Requirements

Bachelor’s degree in Healthcare Administration, Business, or related field.
Minimum 7–10 years of progressive healthcare operations experience, with multi-site management experience preferred.
Experience in surgical or specialty healthcare settings strongly preferred.
Proven track record of leading teams, managing budgets, and improving operational performance.
Strong understanding of regulatory and compliance requirements in healthcare.
Excellent communication, leadership, problem-solving, and analytical skills.
Strategic thinking with operational execution focus.
Ability to influence, motivate, and develop teams.
Financial acumen and data-driven decision-making.
Strong interpersonal skills to collaborate with physicians, staff, and leadership.
Adaptability in a fast-paced, evolving healthcare environment.

Responsibilities

Manage day-to-day operations, ensuring adherence to PRM’s policies, protocols, and quality standards.
Implement operational strategies that support organizational growth, efficiency, and patient satisfaction.
Identify opportunities for process improvement and standardization.
Oversee scheduling, resource allocation, and workflow optimization to maximize surgical and clinical productivity.
Monitor financial performance, including revenue, expenses, and key operational KPIs.
Collaborate with site managers to develop budgets, forecasts, and operational plans.
Implement cost control measures while maintaining high-quality patient care.
Lead, mentor, and evaluate operations teams.
Develop and maintain a strong culture aligned with PRM’s mission and values.
Facilitate training, performance reviews, and professional development initiatives.
Ensure compliance with all federal, state, and local regulations, including OSHA, HIPAA, CLIA, and other healthcare standards.
Monitor patient safety, quality outcomes, and operational performance metrics.
Drive continuous improvement initiatives in line with PRM’s Centers of Excellence (COE) model.
Partner with leadership to identify opportunities for service growth and new program implementation.
Support physician recruitment and onboarding in collaboration with the clinical leadership team.
Serve as a liaison between site staff and corporate leadership to ensure alignment of operational goals.