Chick-fil-A Operations Director

Cooper Connect•Dublin, OH

About The Position

We are looking for an enthusiastic Director of Operations to join our team at Chick-fil-A. This “hands-on” management opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation. This opportunity provides a clear roadmap for your professional growth to get you into a senior leadership role specifically suited to match your strengths. Chick-fil-A Sawmill Rd and Tuttle Crossing Blvd Operator Brian Siktberg has been with Chick-fil-A for many years, and has a passion for growing and developing his team members, creating a lasting impact, and building long term career advancement opportunities. This is a unique opportunity to work with a multi-unit operator, with incredible career growth path opportunities, leadership development, as well as making an impact in the Dublin community. Brian is passionate about partnering with his leaders to cultivate a growth track that aligns with their strengths and long term goals. Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees

Requirements

Desire to make an impact and Grow in Leadership
Leadership experience (required)
Bachelor's Degree completed, in progress, or relevant comparable Leadership experience
Passion for leading people and Servant Leadership
Passion for Chick-fil-A's values

Responsibilities

Delivering operational excellence, working in all aspects of the restaurant to gain critical experience and knowledge of how to effectively operate a multi-million dollar business
Building high performance teams, identifying and coaching up-and-coming leaders.
Manage a team of 50+, creating an inspiring vision, coaching and holding people accountable to high standards
Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales
Providing the highest quality of guest service through all contact points
Maintaining a work environment that ensures and promotes food & team safety