Operations Director

Amentum

About The Position

POSITION SUMMARY Plans, controls, monitors, and exercises events execution under the program life cycle and supports the Sr. Director of Operations to ensure satisfactory completion of Task Order project objectives. This position may also perform the following duties: Manages, controls, and executes activities associated with the development of plans and exercises to ensure fulfillment of contractual obligations, including cost and quality while maintaining company profit motives. Implements policies, practices and revisions to existing policies and practices as required to meet Company, contracts and order requirements. Manages the execution of projects to ensure the fulfillment of the contract obligation to include cost and quality. Provides guidance and oversight to Operation Center Managers, Regional Supervisors, Project Leads, and Site Operations Staff. Develops and provides Standard and Desktop Operating Procedures for Theater Operations. Tracks and monitors of all Letters of Technical Direction (LOTDs). Ensures a high degree of customer satisfaction by quality on-time performance and best return for their investment. Provides management, guidance and control for the efficient utilization of human resources assignment, performance, morale and overall welfare assigned. Oversees the start up, control and shutdown of equipment for efficient, economical and environmental standards. Acts as a point-of-contact for operation matters relating to contract for representative between customer and management team. Provides status to upper management of operations and approaches on solution to problems of the operations. Identifies infrastructure work required to include: refurbishment, water distribution, systems, waste water, environmental, lubricants systems, electrical distribution, power generators, etc. Recognizes and pursues changes in contract scope and/or workload. Ensures compliance with company policies and procedures and other practices set forth by upper management directives. Conduct regular inspections and audits of ICE/Department of Homeland Security facility operations, and security procedures against National Detention Standards 2025. Review incident reports, logs, and documentation for accuracy and compliance. Monitor adherence to health, safety, and sanitation standards. Evaluate staff performance in relation to operational protocols and training requirements. Develop and update quality control checklists, audit tools, and reporting templates. Collaborate with department heads to address deficiencies and implement corrective actions. Maintain records of inspections, findings, and follow-up actions. Assist in preparing for external audits and accreditation reviews. Provide training and guidance to staff on compliance and quality standards. Perform all other position-related duties as assigned or requested.

Requirements

Twelve to fifteen (12-15) years’ experience in related technical environment with five (5) years of prior management experience.
Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
Strong management skills
Ability to work in a fast-paced environment handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules and under pressure of deadlines while maintaining performance standards
Complete understanding of operations of assigned contract.
Attention to details and able to handle multiple tasks independently.
Excellent communication, effective leadership and interpersonal skills.
Knowledge of various computer applications (ex: Excel, Word, PowerPoint, etc).
Position may require the ability to pass and maintain a Security Clearance.
High school or equivalent experience required.

Nice To Haves

Experience in corrections, law enforcement, or institutional compliance preferred.
Strong knowledge of detention facility regulations and operational standards.
Excellent attention to detail, analytical skills, and problem-solving abilities.
Strong communication and report-writing skills.
Ability to work independently and maintain confidentiality.
Knowledge of various computer skills desirable (ex: Excel, Word, PowerPoint, etc.).
Experience providing excellent customer service in supporting contract responsibilities
Bachelor's degree in an associated discipline preferred.

Responsibilities

Plans, controls, monitors, and exercises events execution under the program life cycle and supports the Sr. Director of Operations to ensure satisfactory completion of Task Order project objectives.
Manages, controls, and executes activities associated with the development of plans and exercises to ensure fulfillment of contractual obligations, including cost and quality while maintaining company profit motives.
Implements policies, practices and revisions to existing policies and practices as required to meet Company, contracts and order requirements.
Manages the execution of projects to ensure the fulfillment of the contract obligation to include cost and quality.
Provides guidance and oversight to Operation Center Managers, Regional Supervisors, Project Leads, and Site Operations Staff.
Develops and provides Standard and Desktop Operating Procedures for Theater Operations.
Tracks and monitors of all Letters of Technical Direction (LOTDs).
Ensures a high degree of customer satisfaction by quality on-time performance and best return for their investment.
Provides management, guidance and control for the efficient utilization of human resources assignment, performance, morale and overall welfare assigned.
Oversees the start up, control and shutdown of equipment for efficient, economical and environmental standards.
Acts as a point-of-contact for operation matters relating to contract for representative between customer and management team.
Provides status to upper management of operations and approaches on solution to problems of the operations.
Identifies infrastructure work required to include: refurbishment, water distribution, systems, waste water, environmental, lubricants systems, electrical distribution, power generators, etc.
Recognizes and pursues changes in contract scope and/or workload.
Ensures compliance with company policies and procedures and other practices set forth by upper management directives.
Conduct regular inspections and audits of ICE/Department of Homeland Security facility operations, and security procedures against National Detention Standards 2025.
Review incident reports, logs, and documentation for accuracy and compliance.
Monitor adherence to health, safety, and sanitation standards.
Evaluate staff performance in relation to operational protocols and training requirements.
Develop and update quality control checklists, audit tools, and reporting templates.
Collaborate with department heads to address deficiencies and implement corrective actions.
Maintain records of inspections, findings, and follow-up actions.
Assist in preparing for external audits and accreditation reviews.
Provide training and guidance to staff on compliance and quality standards.
Perform all other position-related duties as assigned or requested.