Operations & Customer Service Coordinator

Airgas • Plumsteadville, PA

2d

About The Position

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Operations & Customer Service Coordinator in Plumsteadville, PA! We are looking for you ! The Operations & Customer Service Coordinator provides critical administrative and logistical support to the Exploratory Products team. This role will work closely with production associates, shipping/receiving, and ASG and regional gas coordinators to ensure commitments are fulfilled. We are looking for a colleague who is a resourceful, collaborative problem-solver with SAP proficiency and excellent communication skills.

Requirements

• A High School Diploma or equivalent is required.
• Strong Interpersonal skills with ability to deal with difficult situations in a diplomatic and professional manner.
• Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation.
• Excellent oral and written communication and interpersonal skills.
• Ability to adjust communication methods based on customer situations.
• Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees.
• A positive approach and willingness to learn coupled with the ability to work in a team environment.
• Ability to work independently and under some pressure to meet deadlines.
• Proficient working knowledge of Google & Microsoft Office applications
• Accepts and adapts to procedural changes

Responsibilities

• Production Triggers: Advance planned orders into production and maintain detailed work order notes.
• Inventory Control: Execute material movements (part-to-part), coordinate storage location transfers, and process part-number extensions.
• System Integrity: Support system health and resolve discrepancies to ensure data accuracy.
• Purchasing: Create purchase requisitions for indirect materials and facilitate specialized third-party receipts.
• Financial Admin: Coordinate financial transactions, including purchasing and monthly statement reconciliation.
• Receiving: Support the intake and documentation of third-party deliveries to ensure seamless fulfillment.
• Stakeholder Support: Serve as the central point of contact for regional personnel, managing diverse stakeholder needs regarding product status and availability.
• Coordination: Act as a bridge between Exploratory Products and the field, providing timely updates and building alignment across logistical processes.

Benefits

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment
• medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
• 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED