Operations Coordinator

Houston TexansHouston, TX
Onsite

About The Position

The Houston Texans is looking for players who want to make an impact on the Team. We scout for players who are innovative, passionate, accountable, and those who are willing to work as a team player to contribute to the achievement of the Houston Texans' goal of becoming the most respected and most valuable professional sports franchise in the world. Qualified candidates interested in being considered for available positions should complete the online application as well as upload a resume. The Houston Texans are in a season of growth and are seeking an individual for the position of Operations Coordinator. Our Texans Teammate Habits: Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Basic Function: Assist with various operational tasks on Texans gamedays and during LSSE events, including but not limited to setup, signage, parking, security and logistical tasks.

Requirements

  • Operations experience preferred.
  • Strong organizational and time management skills with ability to prioritize multiple tasks.
  • Strong interpersonal skills and the ability to develop solid working relationships at all levels across the organization and externally.
  • Ability to maintain attention to detail and ability to work effectively under pressure and within deadlines.
  • Effective verbal, written and interpersonal communications.
  • Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities.
  • Proven ability to apply high level of problem-solving and customer service knowledge and skills in resolving customer complaints or issues.
  • Ability to maintain confidential and/or proprietary information.
  • Availability and flexibility to work weekends, after-hours and holidays at Club and LSSE game and other events assigned.
  • Proficiency in use of Microsoft Office software applications.
  • Bachelor’s degree from a four-year accredited college or university preferred.
  • High School Diploma or equivalent required.
  • Minimum one (1) year job related experience in events and/or sports environment required.
  • Occasional travel related to job duties and responsibilities.
  • Must be able to lift and carry up to 10 lbs.
  • Must be able to talk, stand, walk, sit, drive, bend, squat, climb, twist and reach as necessary.

Nice To Haves

  • Bachelor’s degree from a four-year accredited college or university preferred.

Responsibilities

  • Assist with all aspects of operations of gameday for Texans and LSSE Events.
  • Assist with the exterior setup for gameday (fence screen, bike rack covers, tents, etc.)
  • Assist with the interior setup for gameday (equipment requests, space management, etc.)
  • Assist with event setup and changeovers for gameday and non-gameday events.
  • Assist with parking operations and traffic management.
  • Assist with stadium signage installation and removal plan.
  • Assist with the execution of Draft Party, Training Camp, LSSE events and other events outside of gameday.
  • Coordinate with outside vendors and subcontractors, providing guidance while on site.
  • Assist with inputting work orders for maintenance requests.
  • Assist in responding to fan parking and/or security feedback and fan mail and other customer service inquiries.
  • Provide excellent customer service assistance to internal and external clients.
  • Perform various other tasks that may be assigned from time to time by the Director of Operations & Logistics.
  • Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner.
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